1 to 25 of 39 Dynamics 365 Jobs in the Midlands

Dynamics 365 Contact Centre Telephony Consultant (IT) Location: Lincoln (Hybrid – 2 days onsite: Tuesday & Wednesday) Contract: Temporary (25 weeks) Start Date: 1st April 2026 Hours: 37 hours per week Rate: PAYE: £440.53 per day Umbrella/Ltd: £579.29 per day IR35 Status: Outside IR35 The Role … Ribble Recruitment is supporting a local authority in sourcing a highly skilled Dynamics 365 Contact Centre Telephony Consultant to support a key transformation project within their IT Enterprise Architecture function. This role will focus on the design, configuration, and optimisation of a modern contact centre environment ...

Senior CRM Developer - Microsoft Dynamics 365 £75,000 + Benefits Staffordshire, UK Hybrid (1 day a month in office) Permanent We are looking for an experienced Senior CRM Developer to join a growing consultancy delivering digital transformation projects across the Microsoft ecosystem. This role has opened … Dynamics 365 and Power Platform environment. In this role, you will design, develop and deliver custom solutions across Microsoft Dynamics 365 and the Power Platform, working closely with clients to understand requirements and translate them into robust technical designs. This ...

Environment Engineer/D365 Environments & Build Enginee r We're looking for a D365 Environments & Build Engineer to take ownership of our clients Microsoft Dynamics 365 CE and F&O environments, ensuring they remain stable, secure, and optimised for continuous delivery. You'll play … Ability to script using PowerShell or YAML. Strong diagnostic and troubleshooting skills. Understanding of backup, disaster recovery, and infrastructure-as-code concepts. Desirable: Microsoft Dynamics 365 certifications. Experience in regulated environments. Exposure to DevSecOps and cloud monitoring tools. This is an exciting opportunity to join ...

Environment Manager – Derbyshire/Hybrid 2 days p/w £60,000 - £65,000 Dynamics 365 Environment Engineer/D365 DevOps Engineer/D365 Build & Release Engineer/Dynamics 365 Platform Engineer/Dynamics 365 Cloud Environment … Engineer/D365 Environments & Build Enginee r We're looking for a D365 Environments & Build Engineer to take xkybehq ownership of our clients Microsoft Dynamics 365 CE and Apply below after reading through all the details and supporting information regarding this job opportunity. Please click ...

Environment Engineer/D365 Environments & Build Enginee r We're looking for a D365 Environments & Build Engineer to take ownership of our clients Microsoft Dynamics 365 CE and F&O environments, ensuring they remain stable, secure, and optimised for continuous delivery. You'll play … Ability to script using PowerShell or YAML. Strong diagnostic and troubleshooting skills. Understanding of backup, disaster recovery, and infrastructure-as-code concepts. Desirable: Microsoft Dynamics 365 certifications. Experience in regulated environments. xkybehq Exposure to DevSecOps and cloud monitoring tools. This is an exciting opportunity to join ...

client in Lincolnshire are looking to appoint a talented Dynamics 365 Contact Centre Telephony Consultant on a Contract basis. We are seeking a skilled Dynamics 365 Contact Centre Telephony Consultant to design, implement, and support enterprise-grade contact centre solutions. The role … focuses on delivering seamless customer experiences using Dynamics 365, Omnichannel, telephony integrations, and AI-driven conversational solutions. What's on offer: Salary: £579 per day, Inside IR35 *negotiable based on experience *please submit your CV with the rate you require Hybrid working Contract type: Contract Monday ...

Dynamics 365 and Power Platform environment. In this role, you will design, develop and deliver custom solutions across Microsoft Dynamics 365 and the Power Platform, working closely with clients to understand requirements and translate them into robust technical designs. This … developers and project teams Stay up to date with Microsoft platform updates, roadmaps and best practices Key Skills Extensive hands-on experience with Microsoft Dynamics 365 CE/CRM Strong development experience with C#, .NET and JavaScript Expertise in plugins, custom workflow activities, business rules ...

Dynamics Customer Services Functional Consultant – Dynamics CE Consultant, Dynamics CE Functional Consultant, D365 CE Functional Consultant, Dynamics 365 CE Functional Consultant, Dynamics CRM Functional Consultant, MS Dynamics Functional Consultant, Customer Service, Omnichannel, contact centre, live chat … azure communication services, power apps, power automate, D365 CE, D365 CRM, Power Platform, Field Service, D365 CE Field Service – Permanent – Remote - UK - £60K - £70K per annum Our leading logistics organisation, based near Birmingham, are embarking on a UK and European wide Dynamics 365 CE programme ...

Dynamics 365 CE Functional Consultant We are seeking a talented Functional/Business Consultant with strong expertise in Microsoft Dynamics 365 Customer Engagement (CE) to join our team in a fully remote capacity. This role is ideal for individuals who thrive … reviews, and continuous improvement.* Communicate effectively with stakeholders at all levels to ensure alignment and clarity. Skills & Experience* Strong hands-on experience with Microsoft Dynamics 365 CE, including core modules and capabilities.* Proven background in business analysis and functional consulting.* Experience working within agile project methodologies. ...

Dynamics 365 Contact Centre Telephony Consultant 365 Contact Centre Telephony Consultant Platform Skills 365 Contact Centre Telephony Consultant Dynamics 365 Customer Service/Contact Centre 365 Contact Centre Telephony Consultant Case routing, queues, work streams, agent … automation, and call routing Integration with Dynamics 365 Connecting ACS to Omnichannel voice Context passing between ACS, Copilot Studio, and D365 Data, Integration & Automation Power Automate Event-driven flows (call start/end, bot outcomes) Logging, notifications, and downstream actions Operational & Non-Functional Skills Monitoring & troubleshooting ...

Dynamics 365 Contact Centre Telephony Consultant 365 Contact Centre Telephony Consultant Platform Skills 365 Contact Centre Telephony Consultant Dynamics 365 Customer Service/Contact Centre 365 Contact Centre Telephony Consultant Case routing, queues, work streams, agent … automation, and call routing Integration with Dynamics 365 Connecting ACS to Omnichannel voice Context passing between ACS, Copilot Studio, and D365 Data, Integration & Automation Power Automate Event-driven flows (call start/end, bot outcomes) Logging, notifications, and downstream actions Operational & Non-Functional Skills Monitoring & troubleshooting ...

Teqniq is searching for a Dynamics 365 Contact Centre Telephony Consultant to work in the public sector. 37 hours per week. 25 week contract. Two days per week in the office - Tuesday and Wednesday. Job Description: Platform Skills Dynamics 365 Customer Service … automation, and call routing Integration with Dynamics 365 Connecting ACS to Omnichannel voice Context passing between ACS, Copilot Studio, and D365 Data, Integration & Automation Power Automate Event-driven flows (call start/end, bot outcomes) Logging, notifications, and downstream actions Operational & Non-Functional Skills Monitoring & troubleshooting ...

Developer to join our reputable client's team and play a key role in the ongoing development, optimisation, and support of our Microsoft Dynamics 365 environment. This is an excellent opportunity for someone who enjoys both hands on development and continuous improvement work within a live … Investigating and helping to establish CI/CD pipelines for improved deployment processes Skills & Experience Required Strong hands-on experience with Microsoft Dynamics 365, particularly: Sales Module Customer Insights & Journey Module Experience supporting and implementing coded solutions within Dynamics 365 (ideally using ...

seeking an experienced Dynamics 365 Contact Centre Telephony Consultant to join a fast-paced team, supporting advanced contact centre telephony solutions. This is an exciting opportunity for a hands-on consultant with expertise in Dynamics 365 Customer Service, Omnichannel voice, and telephony … routing, queues, DTMF, failover Hands-on experience with Copilot Studio agent design and voice-enabled bots Solid understanding of ACS fundamentals and integration with D365 Experience with Power Automate, Dataverse, and event-driven flows Excellent troubleshooting, monitoring, and operational skills Awareness of security, compliance, and data protection requirements Apply ...

Description I am actively seeking an experienced Business Systems Analyst, with hands on expertise in Dynamics 365 CE/CRM, for a fantastic new role with a reputable global service sector organisation. My client has a range of innovative customisation, integration and roll out projects planned … Power Apps) Confident communication/stakeholder & user engagement skills Benefits The opportunity to play a key role in the advancement of a multi-national D365 solution, for a reputable organisation A competitive base salary up to £65000 A comprehensive employee benefits package Modern offices with great in office perks ...

Azure Environment Engineer - D365 - Derbyshire/Hybrid 2 days p/w £60,000 - £71,000 Environment & Release ManagerDynamics 365 Environment Engineer/D365 DevOps Engineer/D365 Build & Release Engineer/Dynamics 365 Platform Engineer/Dynamics 365 Cloud … Environment Engineer/D365 Environments & Build Enginee r We're looking for a D365 Environments & Build Engineer to take ownership of our clients click apply for full job details ...

seeking an experienced Dynamics 365 Telephony Consultant to support the delivery of a modern contact centre solution, integrating D365, telephony, and automation tools. Key Skills Dynamics 365 Customer Service/Omnichannel (voice, chat, messaging) Contact centre telephony & IVR (call flows, queues, routing … Copilot Studio (bots, IVR, conversation design) Azure Communication Services (ACS) Power Automate & system integrations Microsoft Teams telephony integration Responsibilities Configure and deliver D365 contact centre solutions Design IVR, call flows, and customer journeys Integrate ACS, Copilot Studio, and D365 Build automation workflows using Power Automate Monitor, troubleshoot, and optimise performance ...

Position: Dynamics 365 Contact Centre Telephony Consultant Location : Orchard Street, Lincoln, LN1 1YL Start Date: ASAP Contract Duration: 6+ Months (Hybrid) Working Hours: 25 hours per week, Monday to Friday Pay Rate: £440.53 Per Day Job Reference: OR25492 Job Responsibilities Design, configure, and implement Dynamics 365 Contact Centre solutions. Configure case routing, queues, workstreams, and agent experiences. Set up and manage omnichannel voice, chat, and messaging capabilities. Design and deploy IVR call flows, menus, DTMF handling, call queues, and transfers. Develop Copilot Studio agents and IVR bots, including topics, triggers, variables ...

Platform/Power BI development. All of the technology is based within Microsoft Azure and after consolidating finance and HR systems on the Microsoft Dynamics 365 F&O ERP system, our client wishes to automate using the Microsoft Power Platform. The successful candidate will … Demonstrated ability to implement complex calculations and business rules within Power Apps. Experience integrating Power Apps with various data sources and systems including Microsoft Dynamics 365 Finance & Operations. Excellent problem-solving skills and attention to detail. Effective communication skills to interact with both technical ...

Title: Senior Business Analyst - CRM Dynamics 365 Location: Leicester (Hybrid) Type: Permanent, Full-Time We are looking for a skilled and experienced Senior Business Analyst to join a rapidly growing organisation. You will partner with business stakeholders to drive CRM & Process Improvement across the organisation … must have: Extensive experience as a Senior Business Analyst. Requirements gathering experience along with dealing with senior stakeholders. Experience with Microsoft Dynamics (D365). B2B Processes and CRM. Ability to translate business needs into clear system and process improvements. Costing, estimating and pricing processes. Experience working with senior ...

working with a rapidly growing UK business to recruit an experienced Power Platform & Dynamics Lead to join their technology team at their modern Coventry headquarters. This role is ideal for a developer and technology leader who enjoys designing, building, and guiding digital solutions across the business. You will … lead Power Platform development, support Dynamics 365 initiatives, and drive automation, reporting, and data-driven decision making. You will also mentor junior team members and help define best practice across the organisation. Responsibilities Act as the internal expert for Power Platform and Dynamics 365 ...

Title: Senior Business Analyst - CRM Dynamics 365 Location: Leicester (Hybrid) Type: Permanent, Full-Time We are looking for a skilled and experienced Senior Business Analyst to join a rapidly growing organisation. You will partner with business stakeholders to drive CRM & Process Improvement across the organisation ...

strategic decision-making.You will design and deliver data solutions within the Microsoft ecosystem, including Azure Data Services, Microsoft Dataverse, Power BI, and Dynamics 365 integrations.Main Duties and Responsibilities:Data Strategy & AdvisoryData Governance & QualityData Analytics & InsightsData Management & WarehousingETL & Data IntegrationData Architecture & EngineeringKnowledge and Experience* 5+ years' strong … delivering cloud-based data solutions, particularly withinMicrosoft Azure* Knowledge of ETL processes and data integration across multiple systems* Experience integrating Microsoft technologies (e.g., Dynamics 365, Azure DataServices, Power BI) with third-party platforms* Understanding of data governance, security, and compliance principles* Hands-on experience with ...

strategic decision-making. You will design and deliver data solutions within the Microsoft ecosystem, including Azure Data Services, Microsoft Dataverse, Power BI, and Dynamics 365 integrations. Main Duties and Responsibilities: Data Strategy & Advisory Data Governance & Quality Data Analytics & Insights Data Management & Warehousing ETL & Data Integration Data … cloud-based data solutions, particularly within Microsoft Azure * Knowledge of ETL processes and data integration across multiple systems * Experience integrating Microsoft technologies (e.g., Dynamics 365, Azure Data Services, Power BI) with third-party platforms * Understanding of data governance, security, and compliance principles * Hands-on experience with ...

Enterprise Architecture, the role will define and assure business, workflow and integration requirements across a complex landscape, including workflow technologies, Guidewire PAS and Microsoft Dynamics 365 CRM. The role will also provide analysis leadership across the programme, supporting junior BAs where required and acting … code technologies (e.g. Appian, Pega, ServiceNow or similar). • Proven experience defining requirements for integration with complex system integrations , including Guidewire PAS and Microsoft Dynamics 365 CRM . • Strong requirements engineering skills: elicitation, documentation, prioritisation (MoSCoW), traceability and change control. • Experience operating at both strategic ...