CRM Specialist (Student Systems)
- Location
- City of Edinburgh, Scotland, United Kingdom
support, enhancement and ongoing development of the University's Customer Relationship Management (CRM) platforms. The primary focus of the role is Microsoft Dynamics CRM, which supports recruitment, conversion, onboarding and engagement activities for the University’s students. As the University's CRM capabilities continue to evolve, the role … prospective and current students. The role spans business analysis, application support, solution design, business process improvement, stakeholder engagement and continuous service development. Our Microsoft Dynamics platform has been in place for a number of years and presents significant opportunities for optimisation, modernisation and extension. The successful candidate will ...