CRM Integration & Enablement Manager (Dynamics 365)
Uxbridge, Middlesex, England, United Kingdom
Headliners Recruitment
CRM Integration & Enablement Manager (Dynamics 365) – Uxbridge – Perm - £65-70K plus bens and bonus A leading international brand is seeking a CRM Integration & Enablement Manager to spearhead the rollout of Microsoft Dynamics 365 Customer Service across its EMEA and APAC operations. This is a high-impact role driving … CRM adoption, optimisation and integration across a complex digital ecosystem. You’ll lead a multi-country implementation, working closely with internal teams and external partners to ensure a seamless, scalable and user-centric CRM experience for both B2C and B2B customer service functions. This includes integrating CRM with existing ERP and … and data integrity, ensuring continuous improvement. Support change management and communication activities throughout the programme. About You Experience delivering at least one full-cycle, multi-country Microsoft Dynamics 365 Customer Service implementation. Strong understanding of CRM strategy, data architecture and customer lifecycle management. Experience integrating CRM with ERP (ideally D365 F More ❯
Employment Type: Full-Time
Salary: £65,000 - £70,000 per annum
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