CRM Specialist (MS Dynamics)
Watford, Hertfordshire, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
Seiko Epson Corporation
Your mission: As the CRM Specialist, you will drive user adoption on MS Dynamics and support CRM users through the follow-up and resolution of their cases and queries. In addition, you will assess relevant business needs and leverage the CRM platforms accordingly to make the Epson sales force … needed, assess and test assigned cases. Liaise with system developers to ensure quality of deliverables, timely project progression, and adherence to specifications. Occasionally support IT with configuring Microsoft Dynamics CRM based on agreed specifications. What we ask for: Ideally, a graduate with a degree in Computer Science, Business Analytics, or related disciplines. Proven functional … knowledge of MS Dynamics, with prior exposure to development. Ability to interpret data and troubleshoot problems with an understanding of relational databases. Ability to translate and review business requirements, identify issues, and generate solutions to complex problems while establishing good SOPs. Preferably, full project lifecycle experience. Numerate, detail-oriented, analytical, logical problem-solver with excellent verbal and written More ❯
Employment Type: Permanent
Salary: GBP Annual
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