2 of 2 Dynamics CRM Jobs in the South West

tone, replacing manual outbound dialling AI post-call summaries: use Genesys transcription and AI to write a short call summary into the Microsoft Dynamics CRM for the next adviser Automated ID and verification: let callers pass ID and verification in the IVR before reaching … working with business stakeholders Desirable Genesys speech and text analytics, AI summarisation, outbound campaigns, IVR ID and verification, REST APIs and JSON, Microsoft Dynamics 365, Genesys certification. Shortlisting starts straight away and there is a single interview stage. #J-18808-Ljbffr ...

government and public sector services. **What you will do as a Senior Application Engineer*** Support, configure, and enhance enterprise applications such as SharePoint, Dynamics, or other business-critical platforms.* Deliver engineering tasks within defined work packages, ensuring alignment with user needs, security requirements, and service-level objectives.* Contribute … ITSM processes, and cyber security policies.## ## What you’ll bring* Solid experience in supporting, configuring, and enhancing enterprise applications such as SharePoint, Dynamics, or similar platforms.* Ability to solve moderately complex application-related issues and contribute to secure, scalable solutions.* Understanding of application lifecycle management, integration patterns ...