Operations Command & Control Centre (OCCC) Analyst
- Location
- Erskine, Scotland, United Kingdom
similar technical support environment. An understanding of ITIL principles and incident management processes. Experience using monitoring or service management tools, ideally including Dynatrace, Nexthink or Xymon. A working knowledge of Windows and Linux environments. Good troubleshooting and analytical skills, with the ability to investigate alerts and identify potential causes. Confidence ...