1 of 1 E-Commerce Manager Jobs in Merseyside

Overview of Role As eCommerce Customer Success Manager, you are enthusiastic about maximising the success of our eCommerce customers throughout their lifecycle. From supporting sales communities on closing opportunities, overseeing and guiding rapid on-boarding of merchants, eCommerce payment products and integrations, through to maximising the benefits of … eCommerce payment products, advising sales and marketing teams to identify product benefits and assisting the closure of sales. In conjunction with the Training Manager and Customer Care teams, design training programmes for sales and support teams to rapidly gain knowledge for selling, servicing, and maintaining eCommerce products and … services. For larger, more complex integrations and merchants, you will be the implementation manager, responsible for ensuring that the merchants are boarded rapidly with optimum merchant experience. Oversee the design of internal processes to ensure Customer Support teams can on-board typical merchants self-sufficiently and with ease. More ❯