Eaglescliffe, County Durham, United Kingdom Hybrid / WFH Options
In Technology Group
s expansion and productivity goals. Tracking and maintaining all IT hardware inventory, and overseeing procurement of new devices as needed. Managing the company's EPOS system-collaborating with providers and offering guidance for its optimal use. Automating reporting functions, such as sales and margin analysis, using existing software. Analysing IT More ❯
Stockton-On-Tees, County Durham, North East, United Kingdom Hybrid / WFH Options
In Technology Group Limited
s expansion and productivity goals. Tracking and maintaining all IT hardware inventory, and overseeing procurement of new devices as needed. Managing the company's EPOS system-collaborating with providers and offering guidance for its optimal use. Automating reporting functions, such as sales and margin analysis, using existing software. Analysing IT More ❯
Support Technician Apprentice, you’ll play a key role in delivering outstanding customer support and helping businesses make the most of our cutting-edge EPOS technology. Role Supporting customers through the onboarding process, from initial setup to post-installation training. Delivering remote product demonstrations and assisting with software and hardware … installations. Providing technical support and troubleshooting for a variety of issues, including EPOS, software, network, and e-commerce queries. Managing customer accounts, maintaining accurate records in our CRM system, and conducting regular check-ins to ensure satisfaction. Collaborating with internal teams, including software developers, to help shape future system improvements More ❯
