Morgan Hunt are working with a large public sector client who are looking for a Unit4 ERP Senior Support Analyst to join their team and play a key role in maintaining and optimising their Unit4 (Agresso) platform to work in Edinburgh. Responsibilities: Providing 1st and 2nd line support for Unit4 ERP system users across the organization … Troubleshooting functional and technical issues, escalating where appropriate Managing and resolving support tickets efficiently within SLA Working closely with Finance, HR, and other departments to support business processes Participating in system upgrades, testing, and patching activities Maintaining system documentation, user guides, and training materials Supporting configuration, workflows, and report building (e.g., using Excelerator or Smart Client) Essential skills … Previous experience supporting Unit4 ERP (formerly Agresso), ideally in a multi-functional environment Strong problem-solving skills and attention to detail Excellent communication skills and ability to work with technical and non-technical stakeholders Understanding of finance or HR business processes is a plus Familiarity with tools such as SQL, Excelerator, or workflow configuration is advantageous More ❯
in technology to transform the way it works. This is a great opportunity to be part of a collaborative, inclusive, and purpose-driven environment. The Role: As an Application Support Analyst ERP, you'll work within a small, agile team supporting key up-to-date applications across Commercial and Finance. Your focus will be on delivering innovative, user … friendly solutions that enhance business processes, enable smarter decision-making, and support teams to thrive. Essentially, you will be acting as a bridge between business needs and technical solutions. You'll collaborate closely with stakeholders to configure, maintain, and improve ERP and associated systems, while also playing a key role in user training and ongoing technical support. This … is more than just support; it's about delivering solutions that make life easier for users across the business. What You'll Do: Configure and supportERP and related systems Collaborate with product teams and stakeholders to improve business processes Develop technical documentation and deliver training Provide 2nd-line technical support and resolve issues Contribute to More ❯
Morgan Hunt are working with a large public sector client who are looking for a Unit4 ERP Senior Support Analyst to join their team and play a key role in maintaining and optimising their Unit4 (Agresso) platform. The role is a 12 month FTC, with hybrid working in Edinburgh city Centre. Responsibilities: Providing 1st and 2nd line support for Unit4 ERP system users across the organisation Troubleshooting functional and technical issues, escalating where appropriate Managing and resolving support tickets efficiently within SLA Working closely with Finance, HR, and other departments to support business processes Participating in system upgrades, testing, and patching activities Maintaining system documentation, user guides, and training materials Supporting configuration, workflows, and … report building (e.g., using Excelerator or Smart Client) Essential skills: Previous experience supporting Unit4 ERP (formerly Agresso), ideally in a multi-functional environment Candidates must be security cleared, or have lived in the UK for the last 5 years to be eligible for Security Clearance. Strong problem-solving skills and attention to detail Excellent communication skills and ability to More ❯
