for end-user devices, such as computers, monitors, printers, etc) Good understanding of network Desirable Familiarity with Autotask PSA, RMM Basic understanding and troubleshooting of network infrastructure Knowledge of ESET Anti-Malware solutions Macintosh support Knowledge of VMWare and Hyper V Windows Server WDS MDT SCCM deployment Benefits Career progression opportunities. Company pension Health & wellbeing programme On-site parking Keywords More ❯
Huddersfield, West Yorkshire, Yorkshire, United Kingdom
In Technology Group Limited
Maintain and update system documentation and change logs Escalate complex issues to 3rd line support when necessary Support technologies including Windows Server, Microsoft 365, Azure, VMware/Hyper-V, ESET, SonicWall, and Meraki Identify sales opportunities and liaise with account managers Skills and Experience Essential: Minimum 2 years' experience in a fast-paced MSP or IT support environment Strong knowledge … Ability to manage workload independently and meet tight deadlines Desirable: Microsoft 365 Certified: Administrator Expert (MS-102) Azure Administrator (AZ-104) or Network Engineer (AZ-700) Certifications in Acronis, ESET, Mimecast, VMware, Cisco (CCNA) Experience with tools such as HaloPSA, N-Central, Intune, Power BI What You'll Need: Strong customer service mindset A passion for learning and continuous improvement More ❯
