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to stakeholders. Support the organisation’s Service Desk function and be the first point of contact for the IT and Digital Services Team, delivering excellent customer service. Answering telephone, email and face to face user enquiries. Represent excellence in service delivery, performance and technical ability. Consistently deliver at the highest level of customer service, productivity and technical proficiency. Support … interpersonal skills. They will also be skilled in the use of tools, software and systems for access, security control and administration, such as, Active Directory, Office 365, Intune, Antirvirus, email and web filtering and be fully proficient in all service desk key areas. Benefits 35 days leave (including 8 Bank Holidays and 3 extra days normally applied at More ❯