this level. The successful candidate will be responsible for providing technical assistance to clients covering IT Support, Networking and Infrastructure using Microsoft packages, AD, emailmanagement, hardware & software support. Responsibilities: Responding to queries either in person, email or over the phone Managing tickets, resolving or escalating Installing … computer hardware operating systems and applications Setting up new users' accounts and profiles and dealing with password issues Anti-virus monitoring and support Backup management Occasionally attend client sites when required Supporting the roll-out of new applications Provide or update documentation to help with processes Prioritising and managing more »
this level. The successful candidate will be responsible for providing technical assistance to clients covering IT Support, Networking and Infrastructure using Microsoft packages, AD, emailmanagement, hardware & software support. Responsibilities: Responding to queries either in person, email or over the phone Managing tickets, resolving or escalating Installing … computer hardware operating systems and applications Setting up new users' accounts and profiles and dealing with password issues Anti-virus monitoring and support Backup management Occasionally attend client sites when required Supporting the roll-out of new applications Provide or update documentation to help with processes Prioritising and managing more »
Milton Keynes, England, United Kingdom Hybrid / WFH Options
Franchise Brands plc
more recently, Pirtek in Europe - all of which benefit from the Group’s central support services, in particular; Franchise Support, National Sales/Account Management, Information Technology, Marketing, Finance, Recruitment and HR. What does it entail? This is a hybrid role, with presence required at our IT Head Office … Troubleshoot desktop, laptop and mobile problems, diagnose and solve hardware/software problems Provisioning and supporting new computer and mobile hardware Incident and problem management: Be a main point of contact and provide communications during major system issues Provide exceptional service support to the business Provide solution(s)/… good working relationship with the business and 3rd party’s Keep up to date with advancements in technology Entra ID account and Exchange online emailmanagement What IT experience are we looking for? The ideal candidate will be customer service focused a keen interest in IT. Training can more »
