Senior IT Support Technician
- Hiring Organisation
- Circle Group
- Location
- Bracknell, Berkshire, South East, United Kingdom
- Employment Type
- Permanent, Work From Home
- Salary
- £35,000
desktop issues and Microsoft 365 Admin Centre (Exchange, SharePoint, Teams, Teams Voice) Support and configure Hyper-V Assisting on project work (e.g. SharePoint migrations, email migrations, Cyber Essentials+ for clients) Perform hardware diagnostics, repairs, and installations Use service desk tools (ConnectWise Manage) to manage tickets and SLAs Assist with … workstation setups and fault diagnosis (hardware/software) Deliver excellent customer service via phone, email, and on-site Ideal Experience With: ConnectWise Manage, NinjaOne RMM, Datto Backup, Cove Backup Exclaimer, CloudAlly, Heimdal Security, Keeper, Password Boss, Augmentt What You'll Need: Previous IT experience working ...