CX and Communications Executive
- Location
- Hereford, England, United Kingdom
Communications Executive is responsible for the end‐to‐end build, testing, and deployment of daily trading comms (BAU and campaign) and automated customer journeys, ensuring every touchpoint across email, push, SMS, and on‐site messaging … Project Management & Technical QA Manage and deliver multiple projects simultaneously through Jira, ensuring tasks ladder up to Customer KPIs. Conduct rigorous testing, proofing, and sign-off on all communications, recommendation engines, and onsite web layers. Deliver channel performance analysis, monitor journey deliverability metrics, and report ...