4 of 4 Engagement Manager Jobs in Berkshire

Client Engagement & Support Manager UK (Hybrid/Flexible Hours) | 🕒 Full-time | 💼 SaaS/Investment & Wealth Management Tech Salary: Up to £70,000 Annapurna Recruitment is partnering with a growing technology business in the investment and wealth management space to find a Client Engagement & Support Manager . This is a pivotal, client-facing leadership role, bridging the … levels. You’ll manage both the Application Support and IT Operations teams, oversee SLAs, and act as the trusted liaison for key accounts. What You’ll Do Lead client engagement : Build trusted relationships, handle escalations, and maintain transparency throughout issue resolution Manage support teams : Oversee global Application Support Analysts and IT Operations, ensuring tickets are triaged, resolved, and documented More ❯

globally. LotusFlare also owns a market leading eSIM travel product, Nomad. It provides global travelers with high-speed, affordable data connectivity in over 200 destinations. As a Senior Client Engagement Manager at LotusFlare, you will lead the day-to-day delivery of complex projects while building a trusted relationship with the clients. Your role is to oversee a … Delivery Team, share experiences and develop the project management discipline: simplify processes, methods, and tools Aid in product design and product development Build and lead a team of client engagement managers serving our clients REQUIREMENTS Bachelor’s degree from a top-tier university; advanced degree or MBA is preferred 15+ years of experience in complex program management, preferably of More ❯

Role Title: Compliance Manager – Regulatory Engagement Reports to: Global Head of Regulatory Compliance Location: London/Hybrid Job Type: Permanent Who is EML EML is a fast-moving, global fintech on a mission to make payments awesome — instant, secure, and seamless. We connect our customers to their customers, wherever Money is in Motion. We’re not your traditional … providing deep subject matter expertise, framework design and execution support and standardisation across the group in the areas of Regulatory Compliance, Risk Management and Strategy, Testing and Assurance, Regulatory Engagement and Reporting, and Privacy and Consumer Protection. The Compliance Manager – Regulatory Engagement is a global specialist role, operating and coordinating across multiple jurisdictions and entities to ensure … customer- centric and privacy-compliant practices across the business. The Role We are looking for an experienced and proactive individual to lead and support our global regulatory engagement efforts. Based in London, this is a critical role that will help shape and manage the company’s ongoing interactions with regulators and banking partners across multiple jurisdictions. Reporting to the More ❯

Identity Authentication & Verification, Fraud and Credit Risk mitigation and Customer Data Management. You can learn more about LexisNexis Risk at the link below, risk.lexisnexis.com About the Team: The Customer Engagement team acts as a centre of excellence for the LexisNexis® RiskNarrative® product, responsible for delivering Strategic Engagement Services to customers throughout their lifecycle. RiskNarrative brings powerful automation under … Services and Support. Responsibilities: Delivering an outstanding customer experience for our customers to maximize their value and ROI from RiskNarrative Managing a portfolio of customers and ensuring all strategic engagement services deliverables are met Being an expert in RiskNarrative’s product suite and bespoke customer use cases to provide valuable insight and guidance Identifying areas for optimisation of the … customer needs and developing solutions Delivering regular strategic service reviews regarding performance and tracking against objectives to customers and internal stakeholders. Requirements: Have experience in a similar role (customer engagement/success/saas platforms), managing technical projects Have exceptional technical or analytical experience,; confident working with APIs, SQL etc Have expert customer relationship skills and a client-first More ❯