Senior IT Support Engineer - Permanent - DBS & Drivers License
Central, Inverclyde, UK
Experis
Requirements: Enhanced DBS Check | Full UK Driving License The Technical Landscape: Windows 10 and 11, SCCM and/or MS Endpoint, Intune, MS Active Directory, Azure AD, Desktop Software Support, MS Suite of Applications, Apple MAC, iPhones, iPad's, Android, On-Premises and Remote Devices, Tablets, Laptops, Handheld Devices, PowerShell, ITSM, ITIL, IT Service Desk Software … will deliver high-quality 2nd/3rd line support for Windows 10/11, Apple Mac, mobile devices (iOS/Android), and a wide range of desktop and enterprise applications. Manage and resolve complex incidents using tools like SCCM, MS Endpoint, Intune, PowerShell, and Active Directory (on-prem and Azure AD). Lead incident and problem management processes … and participate in out-of-hours rotas when required. What You'll Bring: Strong technical expertise in desktop and mobile device support, including Windows, macOS, iOS, Android, and enterprise tools. Experience with ITSM tools and ITIL processes (Incident, Problem, Change Management). Excellent communication skills with the ability to explain technical issues to non-technical users. A proactive More ❯
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