Systems & Application Support Specialist
- Hiring Organisation
- DaVita UK
- Location
- Mitcham, England, United Kingdom
work closely with the IT Manager and an external IT support partner to ensure seamless support operations, effective ticket handling, and alignment with enterprise IT standards. A key aspect of the role is the management and optimisation of DaVita UK’s application stack, including EMR platforms, healthcare-specific … continuous improvement activities across the organisation. Key Responsibilities End-User Support Provide first and second-line support for all internal users across hardware, software, EMR platforms, and healthcare applications. Monitor, triage, and coordinate support tickets with the external IT partner to ensure timely resolution in line with SLAs. ...