Support Engineer
Cardiff, Wales, United Kingdom
Stable
Support Desk Engineer who can provide technical assistance and problem-solving for our customers who use Microsoft technologies, such as Azure/Microsoft Entra ID, SharePoint, Endpoint Manager, Microsoft Defender, and M365. The ideal candidate will have 2-3 years of IT support experience, preferably … solutions and customer facing opportunities. Key Responsibilities: • Provide first and second level support for customers using Microsoft technologies, such as Azure/Entra ID, SharePoint, Endpoint Manager, Microsoft Defender, and M365. • Diagnose and troubleshoot technical issues, using remote access tools, ticketing systems, and knowledge bases. … Qualifications: • 2-3 years of experience in IT support, preferably in a Microsoft environment. • Proficient in Microsoft technologies, such as Azure/Entra ID, SharePoint, M365, Endpoint Manager, and Defender. • Strong communication, collaboration, and problem-solving skills. • Ability to work independently and as part of more »
Posted: