fundamentals (TCP/IP, DNS, DHCP, VPNs). Excellent troubleshooting and diagnostic skills across hardware, software, and network layers. Strong communication and documentation skills. Desirable Skills: Experience with AzureAD, Group Policy, and PowerShell scripting. Knowledge of cloud-based infrastructure and SaaS platforms. Exposure to ITIL practices and service desk ticketing systems (e.g., Freshservice, ServiceNow). Certifications such as More ❯
users. General IT & M365 Operations Offer expertise and support for the Microsoft 365 environment (Teams, Outlook, SharePoint, OneDrive). Manage user accounts and licensing within ActiveDirectory and AzureAD . Contribute to broader service desk functions, including basic endpoint troubleshooting, access control, and IT compliance checks. Strategic Projects & Improvements Participate in IT project delivery, focusing on software upgrades More ❯
users. General IT & M365 Operations Offer expertise and support for the Microsoft 365 environment (Teams, Outlook, SharePoint, OneDrive). Manage user accounts and licensing within ActiveDirectory and AzureAD . Contribute to broader service desk functions, including basic endpoint troubleshooting, access control, and IT compliance checks. Strategic Projects & Improvements Participate in IT project delivery, focusing on software upgrades More ❯
