Information Technology Support Engineer
dunfermline, north east scotland, united kingdom
Bright Purple
Line Support: Diagnose and resolve Tier-2 support tickets for desktops, laptops, servers, and mobile devices running Windows 11, MacOS and Microsoft 365. Microsoft Entra/Azure AD Administration: Manage users, groups, access and support cloud identity issues (login problems, MFA setup, etc). Travel to client offices around Scotland as needed to resolve urgent issues, perform … juggle varied technical tasks effectively. Strong hands-on experience with Windows 11, MacOS and Microsoft 365 administration (Exchange Online, SharePoint, Teams). Familiarity with Microsoft Entra (Azure AD) or equivalent identity management is required. Excellent IT problem-solving skills with the ability to methodically diagnose and fix issues across hardware, software, and networking. You can resolve most More ❯
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