in order to be resolved quickly and efficiently Escalate service requests that require 3rd line and field service engineer level support Key Technical Background Office 365 Exchange SharePoint AzureActiveDirectoryMicrosoft Intune Microsoft Teams Windows Server(s), 2019, 2016, 2012, 2008 ActiveDirectory DNS/DHCP Routing and Remote Access AD Connect Remote Desktop Services Microsoft Office Packages More ❯
Escalate complex issues to 3rd line or field engineers Log time accurately on support tickets What You'll Need: Strong knowledge of Microsoft Office 365 (Exchange, Teams, SharePoint, AzureAD, Intune) Experience with Windows Server Good understanding of networking: VLANs, port forwarding, routing, switching Proficient in Microsoft Office apps Ability to troubleshoot and resolve technical issues quickly Excellent communication More ❯
Leeds, West Yorkshire, Yorkshire, United Kingdom Hybrid/Remote Options
Context
practices in identity, access, threat protection, and compliance within the Microsoft ecosystem. Key Responsibilities Design and present secure cloud solutions leveraging the Microsoft Security Stack, including Defender, Sentinel, EntraID, Purview, and Intune. Collaborate with sales and technical teams to translate business needs into scalable, secure architectures. Lead client engagements, workshops, and technical assessments to shape More ❯