2nd Line IT Support
- Hiring Organisation
- Neoci Ltd
- Location
- Southampton, Hampshire, United Kingdom
- Employment Type
- Full-Time
- Salary
- £30,000 - £35,000 per annum
Troubleshoot and resolve desktop, user, Microsoft 365 and general IT issues Configure and support laptops, desktops and Mac devices, including Azure/Entra-joined devices Support Microsoft 365 environments including Exchange Online, SharePoint, OneDrive and Teams Support Microsoft Windows desktop environments and associated applications Assist with user … Online, Teams, OneDrive and/or SharePoint Experience configuring and troubleshooting end-user devices Understanding of Entra ID/Azure AD, user accounts, permissions and device management Exposure to security technologies such as endpoint protection, antivirus, email security, backup or RMM platforms Strong customer service ...