1 to 25 of 53 2nd Line Support Jobs in the UK excluding London

2nd Line IT Support Engineer A fantastic opportunity for an experienced 2nd/3rd Line IT Support Engineer who enjoys hands-on troubleshooting, technical variety and taking ownership of escalated support issues. This role would suit someone confident … exposure to 3rd Line support work is highly beneficial, as there will be a requirement to get involved in both 2nd and 3rd Line technical support across a varied MSP client base. If you’ve also worked in the following roles ...

2nd Line IT Support Engineer Manchester | Office-based Are you a technically strong 2nd Line IT Support Engineer looking for a role where you'll have genuine ownership of technical issues and play an active part in infrastructure change … looking for an experienced 2nd Line IT Support Engineer to join an established IT team supporting approximately 500 employees across a national branch network. This is a hands-on technical role and you'll become the primary escalation point for the 1st Line ...

2nd Line Support Engineer Redditch Permanent - Full-time £33,000-£38,000 DOE VIQU have partnered with a growing Managed Service Provider who are looking to recruit an experienced 2nd Line Support Engineer to join their team. This … client environments, taking ownership of escalated issues while gaining exposure to Microsoft technologies, servers, networking, cloud, virtualisation and client projects. Key Requirements of the 2nd Line Support Engineer: 2-3 years' experience in an MSP, ideally in a 2nd/3rd Line ...

/2nd Line Support Engineer Ashford, Kent – Office-based Up to £32,000 DOE Are you currently working in IT support and ready to strengthen your technical skills? Do you enjoy troubleshooting across Microsoft 365, desktop, and user environments? Are you looking … progress, not stay stuck on the same tickets? If so, this could be a strong next step. We are recruiting for a 1st/2nd Line Support Engineer to join a well-established Managed Service Provider in Ashford. This role is ideal for someone operating ...

2nd Line Support Engineer Location: Northampton Job Type : Full-time, Permanent We are looking for an experienced 2nd Line Support Engineer to join a growing Managed Service Provider (MSP) . You will provide 2nd line technical support, troubleshoot IT and network issues, and support Microsoft, cloud and telephony systems. Key Responsibilities Resolve 2nd line support tickets and escalated issues. Troubleshoot hardware, software and networking problems. Support Windows, Active Directory and Group Policy. Manage Microsoft 365, Azure ...

2nd Line IT Support Engineer - up to 35K + 2x Overtime - Tamworth An exciting new opportunity has become available for a 2nd Line IT Support Engineer within a Microsoft Gold Partnered, Managed Service Provider (MSP) in Tamworth. We are looking … innovation and creativity. The environment is relaxed yet professional, gone are the days of a corporate rigid structure and you will be given flexibility. 2nd Line IT Support Engineer experience: * Windows 11 Operating Systems * Microsoft 365 Administration * Exchange, SharePoint & OneDrive * Microsoft Entra ID, Microsoft Intune ...

Senior 2nd Line Support Analyst | Hybrid About the Role We're recruiting a Senior 2nd Line IT Support Engineer for a large UK enterprise. This is a hands-on technical role supporting a large user environment, resolving escalated issues … hands-on support role, but you will gain valuable experience around mentoring more junior engineers. Responsibilities Provide advanced 2nd line support and resolve escalated tickets within SLAs Troubleshoot Windows, Microsoft 365, Active Directory and endpoint issues Support Intune, Azure/Entra ...

2nd Line Support Engineer Hereford (hybrid) - Initially office based, 90% home based once settled £27,500 - £34,500 dependant on experience 37 hour working week Responsible for delivery of IT desktop support including 1st and 2nd line IT support … sites remotely from the main office base: 100+ Sites 8000+ users Management of External IT suppliers The key responsibilities of this post include: Provide 2nd line support to all end users within SLA timescales Support and maintenance of all desktop, mobile ...

2nd Line Support Engineer - 2-3 month temporary assignment (potential to go permanent) Hereford (hybrid) - Initially office based, 90% home based once settled £27,500 - £34,500 dependant on experience 37 hour working week Responsible for delivery of IT desktop support including … 2nd line IT support across all clients and sites remotely from the main office base: 100+ Sites 8000+ users Management of External IT suppliers The key responsibilities of this post include: Provide 2nd line support to all end users within ...

Sellick Partnership are currently partnered with a public sector organisation in the West Midlands, who are seeking an experienced Second Line Support Engineer to join their IT Service Desk team. This is an excellent opportunity for an experienced IT professional to join an established enterprise … Microsoft 365, Windows, Active Directory, Exchange, networking, endpoint management and mobile devices, while working alongside internal technical teams and external suppliers. As the Second Line Support Engineer, you will work as part of a busy IT Service Desk, supporting users remotely across multiple sites and environments. ...

2nd Line Support Engineer - Managed Services My client is a well established IT Managed Services provider with offices across the UK specialising in the SME market. They are after a proven Managed Services 2nd Line Engineer to join a small team … their Tamworth office. As 2nd Line Support Engineer you will have a MSP/Services background and be able to demonstrate the ability to work in a customer focused fast paced IT Services environment. The 2nd Line Support Engineer will ...

2ND LINE HELPDESK ENGINEER KEY POINTS £30,000 - £40,000 salary * Based in Yateley with occasional customer site visits * Microsoft 365, Intune, Active Directory, GPO & virtualisation * Join an established MSP environment supporting a varied customer base * Opportunity to mentor junior engineers and handle more complex technical issues … ABOUT THE CLIENT We're supporting an established Managed Service Provider looking to add an experienced 2nd Line Helpdesk Engineer to their technical team. You'll join a customer-focused environment providing remote support across a varied range of Microsoft technologies, infrastructure and networking. ...

2nd Line Service Desk Engineer (MSP) Up to £35K + Company Benefits Hybrid - Northampton As a 2nd line support engineer, you will be responsible for assisting in 2nd Line team in overall operation & support for our customers. … Service Desk, effectively prioritising tickets to ensure technical queries are resolved quickly and customers remain satisfied. User Support and advice: 70% Provide 2nd line technical support for all customers Take responsibility and exceed department Service Level Agreements Work closely with 1st and 2nd ...

/2nd Line IT Support - Manchester Location: Manchester We are seeking an experienced 1st/2nd Line IT Support Engineer to join our client-side IT team. This is a hands-on role, providing support to end-users … days a week, with excellent opportunities for career progression and training in both cloud and on-premise technologies. Key Responsibilities: Provide 1st and 2nd line support to end users, both remotely and on-site. Manage and resolve hardware, software, and network issues. Support ...

Role: 1st/2nd Line IT Support Engineer Location: Southampton Salary: £31,000 Modern MSP Environment | Cloud & Cyber Security Exposure | Fast-Track Career Development Were partnered with a growing and forward-thinking MSP in Southampton thats continuing to expand its technical capabilities across cloud infrastructure … cyber security, and modern IT services. Theyre now looking for a motivated 1st/2nd Line Engineer to join their technical team and take the next step in their IT career. This is an excellent opportunity for someone who already has solid 1st Line experience ...

Title: IT Support Technician - 1st/2nd Line Location: York, North Yorkshire Salary: £25,000 - £27,000 dependent on experience Job Type: Permanent, Full time Hours of work: 8:30am - 5:00pm Monday - Friday. About us: Optisoft is one of the market leaders in providing … APPLY button to send your CV and Cover Letter for this role. Candidates with experience of: 1st Line Support, 2nd Line Support, IT Support Analyst, Desktop Support Engineer, Helpdesk Technician, Service Desk Analyst, Technical Support ...

Contract IT Support Engineer (2nd Line) - Education Sector Location: Milton Keynes (Onsite, Full-Time) Rate: £200-£230 per day (Umbrella) Contract: Immediate Start Available We are currently seeking an experienced contract 2nd Line IT Support Engineer to join a busy … proactive individual who can provide high-quality technical support across a range of infrastructure, network, and end-user technologies. Key Responsibilities Provide 2nd line technical support to staff and users. Support and administer Microsoft Active Directory environments. Manage and troubleshoot Microsoft ...

2ND LINE HELPDESK ENGINEER KEY POINTS £30,000 - £40,000 salary * Based in Yateley with occasional customer site visits * Microsoft 365, Intune, Active Directory, GPO & virtualisation * Join an established MSP environment supporting a varied customer base * Opportunity to mentor junior engineers and handle more complex technical issues … ABOUT THE CLIENT We're supporting an established Managed Service Provider looking to add an experienced 2nd Line Helpdesk Engineer to their technical team. You'll join a customer-focused environment providing remote support across a varied range of Microsoft technologies, infrastructure and networking. ...

Role: 2nd Line Support Endpoint Engineer Type: Contract (3 Months with potential extension) Location: Norwich, UK Working Model: 5 Days Onsite Payrate: £12.00 to £14.32 per hour on Inside IR35 via Umbrella We are looking for a highly customer-focused Endpoint Engineer to provide exceptional … 2nd-line support for our clinical and corporate teams in Norwich. What You'll Do Provide 2nd-line remote and on-site support for hardware, software, and peripherals. Build, configure, and deploy workstations and laptops for technology refreshes. Support ...

2nd Line IT Support Engineer - Liverpool A 2nd Line IT Support Engineer with strong IT support, Windows 10/11, Windows Server, Intune, Azure, Entra & Office 365 experience, is required by a leading firm in central Liverpool. … rising to facing new challenges, as this will be a hands-on role, offering hybrid working Key Skills required: Experience of working at a 2nd line IT support level Experience with Windows Server admin Windows 10/11 & M365 experience Azure, Entra and Intune experience ...

2nd Line IT Support Engineer, £240 per day inside IR35 3 months initially, Brentwood, & C. London Bench IT require an experienced 1st & 2nd Line IT Support Engineer to join a large organisation starting ASAP working onsite full time onsite, this … below; Strong experience providing IT support and exceptional user experience Windows 10/11 Office 365 suite Active Directory Experience providing 1st & 2nd Line Service Desk support Excellent communication skills 1st & 2nd Line IT Support Engineer ...

primary escalation point from first line support, working across VoIP, broadband, and network environments. This role combines second line technical responsibility with a flexible, team‐first approach to support delivery. What Makes This Role Different We are not just looking … audience Take ownership of conversations—not hide behind tickets or emails You don’t just fix problems; you make them understood. Key Responsibilities Second Line Support & Escalations UCaaS/VoIP platforms (Horizon, iPECS, Webex or similar) Broadband, ethernet, and data services Diagnose and resolve complex voice ...

2nd Line Support - Wintel/VMWare - Crewe WORKING ON SITE - CREWE CONTRACT INSIDE IR35 The Company Is a UK IT consultancy that designs, implements, and supports IT infrastructure and software solutions for customers across the UK. THE ROLE: This role will be working as part … internal IT Support team doing 2nd line support on internal user support issues during a VMWare to Hyper-V migration. This will include all applications used internal as well as supporting external customer services. This is not an Azure DevOps role ...

2nd Line Support - Wintel/VMWare - Crewe WORKING ON SITE - CREWE CONTRACT INSIDE IR35 The Company Is a UK IT consultancy that designs, implements, and supports IT infrastructure and software solutions for customers across the UK. THE ROLE: This role will be working as part … internal IT Support team doing 2nd line support on internal user support issues during a VMWare to Hyper-V migration click apply for full job details ...

Role: 1st/2nd Line IT Support Engineer Location: Southampton Salary: £28,000 £31,000 Growing MSP | Cloud, Hybrid & Cyber Security Exposure | Clear Progression into 3rd Line Were partnered with a growing Managed Service Provider (MSP) in Southampton thats continuing to expand … career progression available . The company is committed to developing its engineers and providing a clear route from 1st Line into 2nd Line, 3rd Line and Infrastructure Engineering . Youll work alongside experienced technical professionals who can help you build the skills required ...