1 of 1 Entra ID Jobs in Widnes

support via phone, email, or onsite visits. Log and manage incidents through the IT Helpdesk system. Manage user accounts and reset passwords in Active Directory & Azure AD (Entra). Troubleshoot hardware issues (laptops, desktops, printers, peripherals). Resolve network connectivity problems, including Wi-Fi and VPN access. Maintain asset logs and ensure compliance with IT procedures. Escalate … Windows expertise: Strong understanding of Windows 10 & 11, troubleshooting user issues and configuring devices. Microsoft 365 proficiency: Experience supporting applications like Teams, Outlook, SharePoint, and OneDrive. Active Directory & Azure AD: Ability to manage user accounts, permissions, and security settings. Communication skills: Clear and professional support for users at all levels. Customer service mindset: Friendly, patient, and proactive in resolving More ❯