Application & Systems Support Engineer - Microsoft 365
Wilmslow, England, United Kingdom
Adria Solutions Ltd
Application & Systems Support Engineer Weareseekingahighlyorganisedanddetail-oriented Application & Systems Support Engineertojoinourteam.Thisrolefocusesonprovidingexpert-levelsupportacrossMicrosoft365services—particularly EntraID,SharePoint,andPowerShellscripting . The ideal candidate will combine technical support capabilities with strong client-facing communication, showing initiative in solving problems and managing processes from start to finish. Key Responsibilities 1. Customer Onboarding & Implementation Support initial setup of client environments, including user accounts and site configurations. Troubleshoot … onboarding issues (e.g. Entra ID permissions, SharePoint configurations). Act as liaison between clients and development teams to escalate and resolve issues. Advise on Microsoft 365 tenancy best practices. Assist with data import into SharePoint, resolving any issues that arise. Execute PowerShell scripts for bulk changes across customer environments. 2. Technical Support & Automation Serve as an … communication skills. Confident in leading meetings and presenting solutions to clients. Solid analytical and troubleshooting skills. Essential Experience Microsoft SharePoint – Advanced understanding of site configurations and permission management. Microsoft Entra ID – Experience with identity and access management and tenant setup. PowerShell – Proficient in scripting and task automation. Desirable Knowledge Microsoft Exchange Online Microsoft Purview Microsoft Teams More ❯
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