1 of 1 Escalation Engineer Jobs in the North West

Escalation Engineer (EM), AWS Support, Escalation and Event Management Would you like the opportunity for the work you do every day to have an impact on a global scale? To work in a close-knit and supportive team and advocate for the very best for your customers … Read on ABOUT US The Escalation and Event Management (E2M) team, part of the Amazon Web Services (AWS) Support organization, is dedicated to managing critical escalations, customer-facing communications, and handling large-scale customer-impacting events. E2M's purpose is to drive operational excellence and improvements to the overall … services and act as an advocate of the customer to both report on and manage the customer experience. Because of our unique role as Escalation Engineers, we have limitless exposure to all things AWS, including numerous leading-edge technologies. Key job responsibilities Providing critical incident response/management (including More ❯