1 Escalation Management Jobs in Manchester

provide a wide range of services such as Networking, Cloud & Infrastructure to both public and private sector businesses. They are currently expanding their Service Management team in Manchester to support a number of their Key Accounts. This a hybrid working model in Manchester. Responsibilities: Customer and Stakeholder Management Service Reviews Escalation Management Continual Service Improvement Required Skills/Experience: 3+ years in a Service Management role MSP & ISP experience (desirable) ITIL Best Practices Package: £55,000 - £60,000 Salary (Experience Dependent) Extensive Benefits Package Location: Manchester more »