Major Incident & Escalation Manager
- Hiring Organisation
- Hays Specialist Recruitment Limited
- Location
- Milton Keynes, Buckinghamshire, United Kingdom
- Employment Type
- Full-Time
- Salary
- £350.00 - £450.00 per day
Milton Keynes (2-3 days per week on-site) £350-£450 per day Outside IR35 We're looking for an experienced Major Incident & Escalation Manager to join a busy Service Operations team, taking ownership of critical incidents, high-priority service escalations and supplier performance issues across a complex … service improvement initiatives through to completion. Analyse recurring issues and support continuous service improvement activities. Required Experience Proven experience as a Major Incident Manager, Incident Manager, Service Operations Manager or similar role. Experience managing major incidents, service outages and operational escalations. Strong stakeholder management skills across technical ...