Telecom Support Engineer - 2nd Line Escalations (Hybrid)
- Location
- Belfast, Northern Ireland, United Kingdom
just fix problems; you make them understood. Key Responsibilities Second Line Support & Escalations UCaaS/VoIP platforms (Horizon, iPECS, Webex or similar) Broadband, ethernet, and data services Diagnose and resolve complex voice and network issues Provide clear resolution plans and next steps Networking & Technical Support Configure and troubleshoot: VLANs, DHCP ...