Senior Implementation Consultant
City of London, London, United Kingdom
BlackLine
manages all implementation milestones to completion within budget, scope, schedule, and customer satisfaction. Creates and maintains thorough documentation throughout the implementation to include billable hours, Salesforce notes/documentation, expense management, etc. Utilizes business acumen, Accounting/Finance Industry knowledge, and product knowledge to serve as a trusted advisor and become an application expert to address client use … cases and business challenges. Builds strong and positive relationships with client contacts, including executive sponsors and management for the duration of the project and post-delivery transition. Drives analysis and provides client recommendations at both strategic and operational levels, based on project objectives. Elicits, documents, interprets and translates client business requirements or high-level requirements to be used for … service. Manages project deliverables from beginning to end and defines and confirms scope, ensuring that all specifications are clearly defined to satisfy expectations. Establishes a strategy of continuous risk management that enables proactive decisions and actions throughout the project life cycle including budgetary, timeline and performance considerations. Leads, mentors, trains and coaches less tenured implementation consultants to complete project More ❯
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