2 of 2 Expense Management Jobs in Crewe

the future by building solutions for a more sustainable, connected future. Our comprehensive portfolio of solutions includes fuel cards, telematics, telecoms, insurance, vehicle leasing, EV charging, business energy, and expense management. We are proud to have over 400,000 customers worldwide, over 50 offices across 5 continents, and over 2,800 talented Radius colleagues. We've achieved big things … team that supports new customer integrations into the company’s telematics platform. This role ensures seamless onboarding and customer satisfaction during the initial deployment phase. Role responsibilities: Team Leadership & Management Guide the onboarding and customer support team to ensure prompt, accurate, and professional service delivery. Manage daily workload allocation, and performance tracking to meet departmental KPIs. Conduct regular coaching … Reporting Track and report onboarding and support metrics (CSAT, resolution times & NPS). Identify opportunities to enhance efficiency, automation, and customer satisfaction. Qualifications Experience in a Customer Service, Account Management or Desk-based sales position preferred but not essential Computer literacy, specifically in Microsoft Office packages and business CRM platforms such as Salesforce Able to demonstrate a 'common sense More ❯

the future by building solutions for a more sustainable, connected future. Our comprehensive portfolio of solutions includes fuel cards, telematics, telecoms, insurance, vehicle leasing, EV charging, business energy, and expense management. We are proud to have over 400,000 customers worldwide, over 50 offices across 5 continents, and over 2,800 talented Radius colleagues. We've achieved big things … processes and project workflows. Facilitate clear communication channels within the Organic Team and with external stakeholders to manage expectations, dependencies, and project outcomes. Key Competencies: Strong organisational and project management skills. Clear and effective communication, with the ability to liaise across multiple teams. Working knowledge of SEO principles and content optimisation strategies. Attention to detail with a structured approach More ❯