3 of 3 Facilities Management Jobs in Lanarkshire

Manager will be responsible for the successful delivery of the planning and customer service function. Taking overall responsibility for the day-to-day management of customer service advisors, planners, monitoring service performance and customer satisfaction to meet the Key Performance Indicators. Monitor and track service levels to ensure … or equivalent. Experience of team building Proven experience of a planning, scheduling, or administrative management role within the social housing, construction, or facilities management sector. Proven track record of managing scheduling/customer service operations. Experience of complaint handling and resolution. Strong organisational and time … or equivalent. Experience of team building Proven experience of a planning, scheduling, or administrative management role within the social housing, construction, or facilities management sector. Proven track record of managing scheduling/customer service operations. Experience of complaint handling and resolution. Strong IT skills Strong More ❯

as the first point of contact for incoming maintenance requests via phone and email Log and prioritise jobs accurately using the CAFM (Computer-Aided Facilities Management) system Schedule and dispatch engineers based on urgency and availability Monitor job progress and update records accordingly Liaise with internal teams … Assist with invoicing, compliance documentation, and other administrative tasks as required Requirements: Previous experience in a helpdesk, customer service, or administrative role (ideally within facilities management or a similar environment) Strong IT skills, including proficiency in Microsoft Office and CAFM systems Excellent communication and interpersonal skills High More ❯

Helpdesk Administrator - Facilities Provider - North Lanarkshire - Salary £27,000 CBW has an exciting opportunity to work for an established FM service provider situated in North Lanarkshire.The successful candidate will have a proven track record in Facilities Management with an administration/helpdesk role. Your duties will … competitive salary, further training and the opportunity to work for a great company! Key duties & Responsibilities: Receive and return phone calls in support of facilities function to ensure all activities are managed in a professional manner. Check and maintain FMHelpdeskInbox Schedule reactive andhelpdeskcall outs. To review jobs received during … housekeeping Support with the provision of information in relation to internal procedures to enable the department to add value to the Contract Requirements: Previous Facilities & MaintenanceHelpdeskexperience would be ideal Excellent and professional telephone manner Excellent customer service skills Time Management The capacity to think ahead, plan and More ❯