2 of 2 Facilities Management Jobs in North Lanarkshire

Manager will be responsible for the successful delivery of the planning and customer service function. Taking overall responsibility for the day-to-day management of customer service advisors, planners, monitoring service performance and customer satisfaction to meet the Key Performance Indicators. Monitor and track service levels to ensure … or equivalent. Experience of team building Proven experience of a planning, scheduling, or administrative management role within the social housing, construction, or facilities management sector. Proven track record of managing scheduling/customer service operations. Experience of complaint handling and resolution. Strong organisational and time … or equivalent. Experience of team building Proven experience of a planning, scheduling, or administrative management role within the social housing, construction, or facilities management sector. Proven track record of managing scheduling/customer service operations. Experience of complaint handling and resolution. Strong IT skills Strong More ❯

Helpdesk Administrator - Facilities Provider - North Lanarkshire - Salary £27,000 CBW has an exciting opportunity to work for an established FM service provider situated in North Lanarkshire.The successful candidate will have a proven track record in Facilities Management with an administration/helpdesk role. Your duties will … competitive salary, further training and the opportunity to work for a great company! Key duties & Responsibilities: Receive and return phone calls in support of facilities function to ensure all activities are managed in a professional manner. Check and maintain FMHelpdeskInbox Schedule reactive andhelpdeskcall outs. To review jobs received during … housekeeping Support with the provision of information in relation to internal procedures to enable the department to add value to the Contract Requirements: Previous Facilities & MaintenanceHelpdeskexperience would be ideal Excellent and professional telephone manner Excellent customer service skills Time Management The capacity to think ahead, plan and More ❯