1 of 1 Facilities Management Jobs in West Lothian

Simply Solutions are an international provider of strategic facility management and workplace maintenance. Overview: You will work alongside this vibrant Help Desk Support team to provide a first line of support for technical, building management and facilities services. This role would suit an applicant who can be comfortable in a customer service style role with … build their career long term and progress. The role is perfect for someone who has proven experience in a similar role in customer service and has an interest in facilities and is naturally IT savvy and is looking for a new challenge. Responsibilities: Be the first point of contact for helpdesk queries and ensuring they are logged correctly in … line with each client's contract on our client’s management system on our bespoke FM Platform. Assist with producing engineer/sub-contractor quotations via Microsoft 365. First point of contact for incoming telephone calls. Accurately process enquiries via our FRESHDESK internal ticketing system, resolving concerns and triage concerns to management when necessary. Become a More ❯