2nd Line Remote End User Support Engineer, Erskine
Erskine, Scotland, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
DXC Technology Inc
teams as required. The team investigates, diagnoses, and resolves incidents/problems experienced by customers, with incidents raised by the service desk. Typical issues encountered include: Desktop/thin client hardware and software issues. Laptop hardware and software issues. WiFi, LTE, laptop, mobility support. Peripherals such as scanning devices and removable storage. Using Active Directory to troubleshoot and resolve More ❯
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