2 of 2 Fat Client Jobs in the Thames Valley

build and patching process – including VDI/DaaS, SCCM and InTune configuration and device management Specifies hardware (desktop, laptop, mobile devices and thin client) standards Works closely with other teams on desktop related design and support for projects Act as 3rd/4th line SME for all EUC tech ...

Laptops, Peripherals, Printers...etc. Your responsibilities: Deskside Support will provide incident and request management support to all end user devices. E.g. Desktop, Laptop, Tablet, Thin-client, Mac, Monitor, Mobile device, VPN Token, Printers, Scanner, etc. Incident handling: including troubleshooting, break fix; follows incident management process. Service Requests: Installation, Movement, Addition … compliance issues. Receive, diagnose, assess and resolve Deskside Incidents IMAC's - Prepare new and existing equipment for deployment Move existing equipment (PC, notebook, Thin Client, network printer etc....) and update configurations, as necessary. Change an existing hardware/software component and verify functionality upon completion IMAC Update in CMDB ...