1 of 1 Fault Management Jobs in the North of England

Head of ISOC

Hiring Organisation
Intercity Technology Limited
Location
Bolton, Greater Manchester, North West, United Kingdom
Employment Type
Permanent
/7 service monitoring and response. Develop, implement, andmaintainNOC processes, runbooks, escalation procedures, and best practice's Ensure network performance, availability, and fault resolution remainindustry-leading. Embed security operations as part ofoperational resilience, not a standalone function. Act as senior incident commander during major outages or security events. Drive … Ensureappropriate resourcing, shift coverage, and skills depth across 24/7 operations. Have stronganalyticalandproblemsolvingabilitiesandbe able to interpretoperational metricsthathelpdrivedatabaseddecisions. Network & Service Assurance Oversee network monitoring, fault management, and performance optimisation . Ensure rapid detection, triage, and resolution of incidents across network and cloud platforms. Own service KPIs including uptime ...