Rochdale, England, United Kingdom Hybrid / WFH Options
Zen Internet
work is carried out to the required standard on that shift. You will act as the escalation point for NOC engineers and as the prime contact for stakeholders, including faultmanagement, escalations and planned maintenance, during the shift. The shift lead will safeguard continuity between shifts by ensuring that the Engineers on their shift are adhering to agreed … processes, such as updating tickets and completing shift handover documents. You will lead the team, performing leadership activities such as one to one’s, six month reviews, performance management, return to work meetings, development assistance and various other people organisation related activities. The salary for the role is between £38,000 £44,000 +15% shift allowance. 3. Key Responsibilities … and timely 1-1s and 6-month reviews. Part of a 24x7x365 shift rotation. Ensure start of shift checks & end of shift handovers have been completed. Lead the management of major incidents within Zen’s network and infrastructure affecting our customer base, allocating work to NOC Engineers on your shift, ensuring that comms with relevant stakeholders are completed More ❯
Howden, East Riding of Yorkshire, United Kingdom Hybrid / WFH Options
Howdens Joinery
products. - Manage, design and report on Network, Network Security and associated technologies (mainly LAN, WAN, Firewall, and Load Balancer systems). - Systems monitoring, SLA’s, Operational procedures and training. - Faultmanagement and Installations. - Automation and scripting - Participate in IT projects, implement approved designs, and transition to BAU - Proactively monitor and report on capacity and performance of Howdens network More ❯
Goole, England, United Kingdom Hybrid / WFH Options
Howdens Joinery Co
products. Manage, design and report on Network, Network Security and associated technologies (mainly LAN, WAN, Firewall, and Load Balancer systems). Systems monitoring, SLA's, Operational procedures and training. Faultmanagement and Installations. Automation and scripting Participate in IT projects, implement approved designs, and transition to BAU Proactively monitor and report on capacity and performance of Howdens network More ❯
set and meet KPIs to drive an exceptional customer experience. The Head of Engineering and Network Maintenance will also be responsible for the end-to-end customer installation process, management of active network faults, and a network maintenance programme to ensure service stability across our active customer base. Lead the Engineering and pre-enablement teams focusing on first-time … Recruit, coach, and develop colleagues aligned with business needs and personal growth Participate as a member of the Senior Leadership Team to drive business improvements Lead engineers in installation, faultmanagement, and network maintenance tasks Manage engineering budget to meet business forecasts Collaborate with wholesale partners to support order intake and customer support Serve as a key escalation … leading multiple teams in a senior leadership role within telecommunications Experience implementing service improvement strategies Ability to manage stakeholder relationships effectively Proficiency in analysis and departmental representation at senior management levels Analytical skills to troubleshoot and resolve issues Understanding of broadband network architecture and maintenance Knowledge of civils and FTT installations Awareness of H&S industry requirements Strong organizational More ❯
Public Sector. Particularly interested in Solution Architects with proven expertise in the following areas, as they align closely with the needs of this role. Managing network inventory, Service Provisioning, Fault management. Customer onboarding, Service Activation, Manage subscriptions Service requests, Meter provision, Outage management, Customer information systems. Handling customer orders, Inventory, Fulfilment. Trading platforms, Loan origination. Citizen Services, Permits. More ❯
Bolton, Greater Manchester, United Kingdom Hybrid / WFH Options
Areti Group | B Corp™
Public Sector. Particularly interested in Solution Architects with proven expertise in the following areas, as they align closely with the needs of this role. Managing network inventory, Service Provisioning, Fault management. Customer onboarding, Service Activation, Manage subscriptions Service requests, Meter provision, Outage management, Customer information systems. Handling customer orders, Inventory, Fulfilment. Trading platforms, Loan origination. Citizen Services, Permits. More ❯
Bury, Greater Manchester, United Kingdom Hybrid / WFH Options
Areti Group | B Corp™
Public Sector. Particularly interested in Solution Architects with proven expertise in the following areas, as they align closely with the needs of this role. Managing network inventory, Service Provisioning, Fault management. Customer onboarding, Service Activation, Manage subscriptions Service requests, Meter provision, Outage management, Customer information systems. Handling customer orders, Inventory, Fulfilment. Trading platforms, Loan origination. Citizen Services, Permits. More ❯
Leigh, Greater Manchester, United Kingdom Hybrid / WFH Options
Areti Group | B Corp™
Public Sector. Particularly interested in Solution Architects with proven expertise in the following areas, as they align closely with the needs of this role. Managing network inventory, Service Provisioning, Fault management. Customer onboarding, Service Activation, Manage subscriptions Service requests, Meter provision, Outage management, Customer information systems. Handling customer orders, Inventory, Fulfilment. Trading platforms, Loan origination. Citizen Services, Permits. More ❯
Leeds, West Yorkshire, United Kingdom Hybrid / WFH Options
Areti Group | B Corp™
Public Sector. Particularly interested in Solution Architects with proven expertise in the following areas, as they align closely with the needs of this role. Managing network inventory, Service Provisioning, Fault management. Customer onboarding, Service Activation, Manage subscriptions Service requests, Meter provision, Outage management, Customer information systems. Handling customer orders, Inventory, Fulfilment. Trading platforms, Loan origination. Citizen Services, Permits. More ❯
Altrincham, Greater Manchester, United Kingdom Hybrid / WFH Options
Areti Group | B Corp™
Public Sector. Particularly interested in Solution Architects with proven expertise in the following areas, as they align closely with the needs of this role. Managing network inventory, Service Provisioning, Fault management. Customer onboarding, Service Activation, Manage subscriptions Service requests, Meter provision, Outage management, Customer information systems. Handling customer orders, Inventory, Fulfilment. Trading platforms, Loan origination. Citizen Services, Permits. More ❯
Ashton-Under-Lyne, Greater Manchester, United Kingdom Hybrid / WFH Options
Areti Group | B Corp™
Public Sector. Particularly interested in Solution Architects with proven expertise in the following areas, as they align closely with the needs of this role. Managing network inventory, Service Provisioning, Fault management. Customer onboarding, Service Activation, Manage subscriptions Service requests, Meter provision, Outage management, Customer information systems. Handling customer orders, Inventory, Fulfilment. Trading platforms, Loan origination. Citizen Services, Permits. More ❯