in space environments. System Integration and Testing: Integrate control systems with propulsion and other subsystems, performing rigorous testing under simulated space conditions (thermal vacuum, vibration, and radiation). Autonomous FaultManagement: Develop fault detection and correction strategies to enhance satellite resilience and autonomous operations. Iterative Development: Work in a fast-paced, highly collaborative environment to produce and More ❯
environmental protection Collaborate with outstanding talents from around the world Achieve your career dreams Job Summary We are looking for an experienced Service Manager to oversee the service quality management, maintenance process optimization, and customer service KPI performance for EV charging solutions in the UK market. This role will work closely with the technical support team to drive service … Responsibilities Service Quality & Process Optimization Collaborate with the technical support team to drive continuous improvement in service delivery quality. Provide professional insights into AC/DC charging technologies , including fault diagnosis and issue analysis. Lead maintenance process optimization, incident response mechanisms, and standardization of service workflows. Act as a coordination and technical interface in major service issues, ensuring efficient … problem resolution for customers. Service Operations Support Support the development and optimization of preventive maintenance, troubleshooting, and spare parts management processes. Monitor and promote the execution of Service Level Agreements (SLAs) to improve response times and customer satisfaction. Work with customer success, sales teams, and third-party service providers to ensure consistent service delivery. Responsible for the selection, onboarding More ❯
environmental protection Collaborate with outstanding talents from around the world Achieve your career dreams Job Summary We are looking for an experienced Service Manager to oversee the service quality management, maintenance process optimization, and customer service KPI performance for EV charging solutions in the UK market. This role will work closely with the technical support team to drive service … Responsibilities Service Quality & Process Optimization Collaborate with the technical support team to drive continuous improvement in service delivery quality. Provide professional insights into AC/DC charging technologies , including fault diagnosis and issue analysis. Lead maintenance process optimization, incident response mechanisms, and standardization of service workflows. Act as a coordination and technical interface in major service issues, ensuring efficient … problem resolution for customers. Service Operations Support Support the development and optimization of preventive maintenance, troubleshooting, and spare parts management processes. Monitor and promote the execution of Service Level Agreements (SLAs) to improve response times and customer satisfaction. Work with customer success, sales teams, and third-party service providers to ensure consistent service delivery. Responsible for the selection, onboarding More ❯
a major international operation within a mission-critical environment. This shift-based operational support position is part of a 24/7 Network Operations Centre responsible for proactive monitoring, faultmanagement, and operational support of a large-scale global network and infrastructure platform. The role requires vigilance, technical expertise, and effective incident response to ensure continuous service availability. … telecom operation, apply now to join this dynamic team. Key Responsibilities Monitor and manage international network infrastructure, ensuring high availability and optimal performance Perform first-line and second-line fault investigation and incident management across network, server, and security environments Escalate and coordinate with third-line support teams and external vendors where necessary Provide operational support and communicate … understanding of TCP/IP, MPLS, and networking protocols Experience with server or firewall infrastructure support Hands-on experience with Cisco networking hardware (preferred) Strong troubleshooting, analytical, and incident management abilities Excellent verbal and written communication skills in both English and Japanese Prior experience in NOC, GNOC, or data centre operations would be advantageous Salary & Benefits: Competitive salary of More ❯
smooth service transitions. Your responsibilities will involve troubleshooting, issue resolution, and fostering effective communication with customers and various stakeholders. You'll be working to meet 99.99% network availability and management of customer incidents and faults within agreed SLAs. You'llsupport rapid restoration of network fault resolution prior to critical servicefailure where possible, ensuring that 3rdPartyteam remain within agreed … faultmanagement guidelines. You'll take an overall pro-active responsibility for the technical support/issues arising within the environment atData Centres, working with associated Service Desks to ensure the correct action for an incident is taken andposted to the correct resolving agency. You'llinclude all necessary diagnostics/impact assessments andinvestigate network problems identified using pro … active management tools. What youll bring Understanding of networkmanagementand use of Network Management Platform tools Proven track record of successfully prioritising simultaneous activities within SLA Proven track record in complex deliveryof multiple teams and interfaces Self-motivating individual with the ability to develop strong customer relationships as well as functioning in a team environment Must be PC literate More ❯
Warwick, Warwickshire, West Midlands, United Kingdom
M Group Energy
smooth service transitions. Your responsibilities will involve troubleshooting, issue resolution, and fostering effective communication with customers and various stakeholders. You'll be working to meet 99.99% network availability and management of customer incidents and faults within agreed SLAs. You'llsupport rapid restoration of network fault resolution prior to critical servicefailure where possible, ensuring that 3rdPartyteam remain within agreed … faultmanagement guidelines. You'll take an overall pro-active responsibility for the technical support/issues arising within the environment atData Centres, working with associated Service Desks to ensure the correct action for an incident is taken andposted to the correct resolving agency. You'llinclude all necessary diagnostics/impact assessments andinvestigate network problems identified using pro … active management tools. What youll bring Understanding of networkmanagementand use of Network Management Platform tools Proven track record of successfully prioritising simultaneous activities within SLA Proven track record in complex deliveryof multiple teams and interfaces Self-motivating individual with the ability to develop strong customer relationships as well as functioning in a team environment Must be PC literate More ❯
Woking, Surrey, United Kingdom Hybrid / WFH Options
Arrow McLaren IndyCar
cross-functional group, bringing together data science, machine learning, software engineering, and DevOps to deliver performance focused platforms and solutions. In reliability engineering, you will understand issue tracking and management, root cause analysis, integrating with other systems through API's, and will have experience in building complex user interfaces that can present and manage large amounts of data. As … cohesive application estate. The role will be primarily based at the McLaren Technology Centre with a proportion of the time spent working from home. Principal Accountabilities: Partner with Product Management to capture and understand project requirements, define specifications, and to architect robust, scalable, and testable software solutions for reliability tools. Own the technical roadmap for Engineering tools, ensuring that … Using planning tools such as Jira, Github, or Azure DevOps to organise and track your work. High competency in written and oral English language. Desirable Experience with issue and faultmanagement systems. Knowledge and experience of how to integrate with and build OpenAPI/gRPC based systems. Experience building sophisticated plots/charting (Plotly, Matplotlib) and reporting systems More ❯
Leeds, Yorkshire, United Kingdom Hybrid / WFH Options
Lloyds Bank plc
goal of becoming the UK's leading Fintech. Responsibilities Design and lead architecture for infrastructure technologies Build and maintain hybrid cloud products and services Engage with stakeholders including senior management Collaborate across teams and drive automation and security best practices Mentor and upskill team members in infrastructure engineering Required Skills and Experience Expertise in hybrid cloud environments, particularly VMware … NSX, Aria), storage (Dell, NetApp), networking, and automation tools (Chef, Terraform, Ansible, Salt) Experience supporting enterprise infrastructure, hybrid cloud solutions, faultmanagement, performance tuning, and security standards Strong communication and problem-solving skills Mentoring capabilities and familiarity with Agile methodologies Preferred Certifications and Knowledge VMware Certified Professional (VCP) Azure VMware Solution (AVS) Databases (MSSQL, PostgreSQL, Oracle) Operating Systems More ❯
SWARCO UK and Ireland SWARCO UK: The Better Way. Every Day. At the forefront of intelligent traffic management, we design and deliver innovative solutions that keep people moving safely and efficiently across the UK and Ireland . SWARCO The Better Way. Every Day. What you will do We have a vacancy for a Service Delivery Manager - based in Dublin. … managing work programmes balancing planned and reactive workload. Experience auditing and enforcing compliance with H&S and quality procedures. Commercial awareness: able to interpret contract terms, and support senior management in the processing of variations, and support profitability. Recognised H&S qualification (IOSH Managing Safely minimum; NEBOSH General/Construction desirable). Working understanding of electrical safety and related … regulations (advantageous if role interfaces with LV/ELV systems). Familiarity with AFMS (Asset & FaultManagement System) and related field service management/mobile workforce apps. Data literacy: capable of analysing service metrics and presenting actionable insights What we offer As well as providing a competitive salary and benefits package, SWARCO actively runs employee opinion surveys More ❯