policies. Constantly collaborate with stakeholders and delivery teams supporting them to maintain and operate the environment. Ensuring adherence to the SDLC processes and other company prescribed engineering and release management practices. Apply AGILE methodologies to engineering deliverables. Maintain/create documentation for automation processes and tools. Required skills : Must-Have: Design, configuring and maintain Zenoss for virtual desktop solutions … on an enterprise scale knowledge of large-scale applications, network architectures, micro-service architecture, monitoring and faultmanagement troubleshooting and problem-solving skills Python programming experience Excellent communication skills Nice to Have skills : Experience managing Microsoft platforms (WMI and WinRM, Active Directory, Exchange, Lync, IIS, SQL Server) Strong multitasking skills Proficiency in networking technologies, configurations, and concepts Disclaimer … is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically More ❯
policies. Constantly collaborate with stakeholders and delivery teams supporting them to maintain and operate the environment. Ensuring adherence to the SDLC processes and other company prescribed engineering and release management practices. Apply AGILE methodologies to engineering deliverables. Maintain/create documentation for automation processes and tools. Required skills : Must-Have: Design, configuring and maintain Zenoss for virtual desktop solutions … on an enterprise scale knowledge of large-scale applications, network architectures, micro-service architecture, monitoring and faultmanagement troubleshooting and problem-solving skills Python programming experience Excellent communication skills Nice to Have skills : Experience managing Microsoft platforms (WMI and WinRM, Active Directory, Exchange, Lync, IIS, SQL Server) Strong multitasking skills Proficiency in networking technologies, configurations, and concepts Disclaimer … is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically More ❯
City of London, London, Finsbury Square, United Kingdom
ARM
policies. Constantly collaborate with stakeholders and delivery teams supporting them to maintain and operate the environment. Ensuring adherence to the SDLC processes and other company prescribed engineering and release management practices. Apply AGILE methodologies to engineering deliverables. Maintain/create documentation for automation processes and tools. Required skills : Must-Have: Design, configuring and maintain Zenoss for virtual desktop solutions … on an enterprise scale knowledge of large-scale applications, network architectures, micro-service architecture, monitoring and faultmanagement troubleshooting and problem-solving skills Python programming experience Excellent communication skills Nice to Have skills : Experience managing Microsoft platforms (WMI and WinRM, Active Directory, Exchange, Lync, IIS, SQL Server) Strong multitasking skills Proficiency in networking technologies, configurations, and concepts Disclaimer … is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically More ❯
a major international operation within a mission-critical environment. This shift-based operational support position is part of a 24/7 Network Operations Centre responsible for proactive monitoring, faultmanagement, and operational support of a large-scale global network and infrastructure platform. The role requires vigilance, technical expertise, and effective incident response to ensure continuous service availability. … telecom operation, apply now to join this dynamic team. Key Responsibilities Monitor and manage international network infrastructure, ensuring high availability and optimal performance Perform first-line and second-line fault investigation and incident management across network, server, and security environments Escalate and coordinate with third-line support teams and external vendors where necessary Provide operational support and communicate … understanding of TCP/IP, MPLS, and networking protocols Experience with server or firewall infrastructure support Hands-on experience with Cisco networking hardware (preferred) Strong troubleshooting, analytical, and incident management abilities Excellent verbal and written communication skills in both English and Japanese Prior experience in NOC, GNOC, or data centre operations would be advantageous Salary & Benefits: Competitive salary of More ❯
Coventry, West Midlands, United Kingdom Hybrid / WFH Options
M Group Energy
call rota with the occasional meetings in Warwickshire. What will you be doing? Youll have the ability to act as the on-site technical expert Youll be operationally Monitoring & Management of Voice/Data network and associated systems. Youll be providing 2nd line support to resolve faults and carry out changes on the networks. Youll be providing technical and … faultmanagement capabilities, 2nd/3rd line support to resolve and assist in resolving network issues. Youll be be a part of a 2nd/3rdLine Technical Support & Delivery team focused on complex technical delivery activities supporting specific areas of Customer Services. Other duties will be Complex delivery in line with customer SLAs Active participation in the customers … governance cycles Accurate resource planning and forecasting Complex incident management (Technology and Solution based). Root Cause analysis for major incidents and escalated faults. What youll bring Youll bring knowledge and experience of LAN/WAN and Wireless LAN concepts, equipment (Cisco), including TCP/IP, MPLS, QoS, VLANs, Cisco Call Manager. Knowledge of security best practices. Youll have More ❯
Howden, East Riding of Yorkshire, United Kingdom Hybrid / WFH Options
Howdens Joinery
products. - Manage, design and report on Network, Network Security and associated technologies (mainly LAN, WAN, Firewall, and Load Balancer systems). - Systems monitoring, SLA’s, Operational procedures and training. - Faultmanagement and Installations. - Automation and scripting - Participate in IT projects, implement approved designs, and transition to BAU - Proactively monitor and report on capacity and performance of Howdens network More ❯
environmental protection Collaborate with outstanding talents from around the world Achieve your career dreams Job Summary We are looking for an experienced Service Manager to oversee the service quality management, maintenance process optimization, and customer service KPI performance for EV charging solutions in the UK market. This role will work closely with the technical support team to drive service … Responsibilities Service Quality & Process Optimization Collaborate with the technical support team to drive continuous improvement in service delivery quality. Provide professional insights into AC/DC charging technologies , including fault diagnosis and issue analysis. Lead maintenance process optimization, incident response mechanisms, and standardization of service workflows. Act as a coordination and technical interface in major service issues, ensuring efficient … problem resolution for customers. Service Operations Support Support the development and optimization of preventive maintenance, troubleshooting, and spare parts management processes. Monitor and promote the execution of Service Level Agreements (SLAs) to improve response times and customer satisfaction. Work with customer success, sales teams, and third-party service providers to ensure consistent service delivery. Responsible for the selection, onboarding More ❯
environmental protection Collaborate with outstanding talents from around the world Achieve your career dreams Job Summary We are looking for an experienced Service Manager to oversee the service quality management, maintenance process optimization, and customer service KPI performance for EV charging solutions in the UK market. This role will work closely with the technical support team to drive service … Responsibilities Service Quality & Process Optimization Collaborate with the technical support team to drive continuous improvement in service delivery quality. Provide professional insights into AC/DC charging technologies , including fault diagnosis and issue analysis. Lead maintenance process optimization, incident response mechanisms, and standardization of service workflows. Act as a coordination and technical interface in major service issues, ensuring efficient … problem resolution for customers. Service Operations Support Support the development and optimization of preventive maintenance, troubleshooting, and spare parts management processes. Monitor and promote the execution of Service Level Agreements (SLAs) to improve response times and customer satisfaction. Work with customer success, sales teams, and third-party service providers to ensure consistent service delivery. Responsible for the selection, onboarding More ❯
Investigation of network faults and incidents as and when reported by the customer. Perform health checks on networks and underlying infrastructure. Respond to network issues as highlighted by the FaultManagement System. Liaise and assist the third line support team with network issues. Accurate reporting of faults using established ticketing systems. Generate customer reports as and when directed … by the Service Management team. Please note that the successful candidate will be required to pass a targeted medical questionnaire and/or medical examination as a condition of employment for this role. This role is full time, 37 hours per week and is based on site at Corsham, Wiltshire. In this role, you'll be required to be … on call (weekday evenings, weekends). Essential Experience of the Network Operations Engineer Experience within a Network Operations environment or Network Management Centre. Exposure to first and second line support networking practices. Good IP switching and routing skills to include VLAN, STP, OSPF, BGP, MPLS, VOIP (Voice over Internet Protocol). Broad exposure to the telecommunications industry. Good communications More ❯
hoc network reports as requested by both internal and external customers. Leading by example, to ensure each customer interaction is logged within Freshdesk to aid in accurate and prompt faultmanagement To actively pursue technical training and to continually update technical expertise. Seeking further training on products and services, sharing this knowledge with shift colleagues. To make recommendations … s product portfolio in order to be able to direct and support both 1st and 2nd line support teams as required Tasks appropriate to the role, as delegated by management The ideal candidate for the Technical Support Engineer role would have: Customer Service and/or Network Operation Experience Possess a keen commercial awareness with ability to work on … new systems and services. Inmarsat and/or VSAT operational, service or technical experience Have in depth technical knowledge of at least some of the following customer equipment or management systems Inmarsat Satellite Maritime Customer Equipment. Seatel & T&T VSAT equipment. Inmarsat Land Mobile systems including BGAN s, Iridium and Thuraya & GX Practical experience of IP networking (CCNA/ More ❯
hoc network reports as requested by both internal and external customers. Leading by example, to ensure each customer interaction is logged within Freshdesk to aid in accurate and prompt faultmanagement To actively pursue technical training and to continually update technical expertise. Seeking further training on products and services, sharing this knowledge with shift colleagues. To make recommendations … s product portfolio in order to be able to direct and support both 1st and 2nd line support teams as required Tasks appropriate to the role, as delegated by management The ideal candidate for the Technical Support Engineer role would have: Customer Service and/or Network Operation Experience Possess a keen commercial awareness with ability to work on … new systems and services. Inmarsat and/or VSAT operational, service or technical experience Have in depth technical knowledge of at least some of the following customer equipment or management systems Inmarsat Satellite Maritime Customer Equipment. Seatel & T&T VSAT equipment. Inmarsat Land Mobile systems including BGAN's, Iridium and Thuraya & GX Practical experience of IP networking (CCNA/ More ❯
this job are listed below. Job ID 225838 Posted 19-Jun-2025 Service line GWS Segment Role type Full-time Areas of Interest Data Centers, Engineering/Maintenance, Facilities Management Location(s) Canary Wharf - England - United Kingdom of Great Britain and Northern Ireland, London - England - United Kingdom of Great Britain and Northern Ireland Job Title: HVAP Data Centre Technician … for control and supervision of work tasks for planned and reactive maintenance with support from the building Engineering Supervisor and Shift Leader. They will also be liaising with Engineering management and client personnel to ensure all maintenance work is carried out in accordance with site policies and procedures and within health and safety legislative requirements. The candidate will be … Role Summary Ensure that routine maintenance is carried out to all building plant, equipment, and systems to meet and exceed expectations and agreed service level agreements. Respond to Building Management System alarms and effect emergency repairs as needed. Issue and ensure appropriate controls within the Permit to Work systems. Ensure required switching schedules are created and utilised in line More ❯
for control and supervision of work tasks for planned and reactive maintenance with support from the building Engineering Supervisor and Shift Leader. They will also be liaising with Engineering management and client personnel to ensure all maintenance work is carried out in accordance with site policies and procedures and within health and safety legislative requirements. The candidate will be … Role Summary Ensure that routine maintenance is carried out to all building plant, equipment, and systems to meet and exceed expectations and agreed service level agreements. Respond to Building Management System alarms and effect emergency repairs as needed. Issue and ensure appropriate controls within the Permit to Work systems. Ensure required switching schedules, SOPs and EOPs are created and … Training would be an advantage HV Authorisation Current Wiring Regulations certificate Level 3 NVQ in associated discipline Emergency First Aid at Work Qualification Experienced in real time incident/faultmanagement in a business-critical environment Demonstrable experience in a similar role within a similar organisation Sound understanding and experience of meeting health and safety obligations with regard More ❯
Newbury, Berkshire, United Kingdom Hybrid / WFH Options
Syntax Consultancy Ltd
informed. Supporting the implementation + transition of Network Infrastructure into Early Life Support (including Data Centre network builds). Owning support of OSS applications, resolving/managing OSS estate fault tickets, application administration, MACDs, and escalating to 4th line support where necessary. Using StableNet SNMP Network Service Management system to on-board new devices including: device discovery, configuring … monitoring datapoints, alerts, reports, faultmanagement + defect remediation. Working closely with other IT teams to develop standard fixes for 1st line support, and reducing ticket volumes for 2nd line IT support teams. Improving the quality and reliability of OSS services, including reducing fault ticket volumes, impact, and mean time to repair (MTTR). Working with the … development team to make recommendations for IT systems improvements. Managing of IT licence compliance, IT system security, patching, and capacity management to comply with agreed standards. More ❯
Public Sector. Particularly interested in Solution Architects with proven expertise in the following areas, as they align closely with the needs of this role. Managing network inventory, Service Provisioning, Fault management. Customer onboarding, Service Activation, Manage subscriptions Service requests, Meter provision, Outage management, Customer information systems. Handling customer orders, Inventory, Fulfilment. Trading platforms, Loan origination. Citizen Services, Permits. More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Areti Group | B Corp™
Public Sector. Particularly interested in Solution Architects with proven expertise in the following areas, as they align closely with the needs of this role. Managing network inventory, Service Provisioning, Fault management. Customer onboarding, Service Activation, Manage subscriptions Service requests, Meter provision, Outage management, Customer information systems. Handling customer orders, Inventory, Fulfilment. Trading platforms, Loan origination. Citizen Services, Permits. More ❯
East London, London, United Kingdom Hybrid / WFH Options
Areti Group | B Corp™
Public Sector. Particularly interested in Solution Architects with proven expertise in the following areas, as they align closely with the needs of this role. Managing network inventory, Service Provisioning, Fault management. Customer onboarding, Service Activation, Manage subscriptions Service requests, Meter provision, Outage management, Customer information systems. Handling customer orders, Inventory, Fulfilment. Trading platforms, Loan origination. Citizen Services, Permits. More ❯
Altrincham, Greater Manchester, United Kingdom Hybrid / WFH Options
Areti Group | B Corp™
Public Sector. Particularly interested in Solution Architects with proven expertise in the following areas, as they align closely with the needs of this role. Managing network inventory, Service Provisioning, Fault management. Customer onboarding, Service Activation, Manage subscriptions Service requests, Meter provision, Outage management, Customer information systems. Handling customer orders, Inventory, Fulfilment. Trading platforms, Loan origination. Citizen Services, Permits. More ❯
Bury, Greater Manchester, United Kingdom Hybrid / WFH Options
Areti Group | B Corp™
Public Sector. Particularly interested in Solution Architects with proven expertise in the following areas, as they align closely with the needs of this role. Managing network inventory, Service Provisioning, Fault management. Customer onboarding, Service Activation, Manage subscriptions Service requests, Meter provision, Outage management, Customer information systems. Handling customer orders, Inventory, Fulfilment. Trading platforms, Loan origination. Citizen Services, Permits. More ❯
Leigh, Greater Manchester, United Kingdom Hybrid / WFH Options
Areti Group | B Corp™
Public Sector. Particularly interested in Solution Architects with proven expertise in the following areas, as they align closely with the needs of this role. Managing network inventory, Service Provisioning, Fault management. Customer onboarding, Service Activation, Manage subscriptions Service requests, Meter provision, Outage management, Customer information systems. Handling customer orders, Inventory, Fulfilment. Trading platforms, Loan origination. Citizen Services, Permits. More ❯
Leeds, West Yorkshire, United Kingdom Hybrid / WFH Options
Areti Group | B Corp™
Public Sector. Particularly interested in Solution Architects with proven expertise in the following areas, as they align closely with the needs of this role. Managing network inventory, Service Provisioning, Fault management. Customer onboarding, Service Activation, Manage subscriptions Service requests, Meter provision, Outage management, Customer information systems. Handling customer orders, Inventory, Fulfilment. Trading platforms, Loan origination. Citizen Services, Permits. More ❯
Bolton, Greater Manchester, United Kingdom Hybrid / WFH Options
Areti Group | B Corp™
Public Sector. Particularly interested in Solution Architects with proven expertise in the following areas, as they align closely with the needs of this role. Managing network inventory, Service Provisioning, Fault management. Customer onboarding, Service Activation, Manage subscriptions Service requests, Meter provision, Outage management, Customer information systems. Handling customer orders, Inventory, Fulfilment. Trading platforms, Loan origination. Citizen Services, Permits. More ❯
Central London / West End, London, United Kingdom Hybrid / WFH Options
Areti Group | B Corp™
Public Sector. Particularly interested in Solution Architects with proven expertise in the following areas, as they align closely with the needs of this role. Managing network inventory, Service Provisioning, Fault management. Customer onboarding, Service Activation, Manage subscriptions Service requests, Meter provision, Outage management, Customer information systems. Handling customer orders, Inventory, Fulfilment. Trading platforms, Loan origination. Citizen Services, Permits. More ❯
Ashton-Under-Lyne, Greater Manchester, United Kingdom Hybrid / WFH Options
Areti Group | B Corp™
Public Sector. Particularly interested in Solution Architects with proven expertise in the following areas, as they align closely with the needs of this role. Managing network inventory, Service Provisioning, Fault management. Customer onboarding, Service Activation, Manage subscriptions Service requests, Meter provision, Outage management, Customer information systems. Handling customer orders, Inventory, Fulfilment. Trading platforms, Loan origination. Citizen Services, Permits. More ❯
and resolve issues during the integration and testing phases. On-Orbit Operations: Support on-orbit guidance, navigation, and control (GNC) system calibration, commissioning, and operations, including maneuver planning and fault management. Documentation and Reporting: Produce and maintain detailed documentation for AOCS design, development, testing, and operations. Communicate technical information effectively to internal teams and stakeholders. Fundamental Requirements Educational Background More ❯