operations teams to understand existing OSS processes and identify gaps or optimization opportunities. Translate business requirements into functional specifications for OSS solutions (inventory, provisioning, faultmanagement, performance monitoring, etc.). Support the design and implementation of service fulfillment and assurance processes across hybrid networks (e.g., 5G, FTTH, DSL … with business goals. Facilitate workshops and meetings to gather input and validate requirements with diverse stakeholders. Assist in vendor evaluations, UAT, training, and change management activities during OSS deployment or transformation projects. Ensure documentation complies with industry standards such as TM Forum (eTOM, SID, TAM). Required Qualifications: Bachelors … Netcracker, Amdocs, Ericsson, Nokia, Huawei). Strong analytical, problem-solving, and communication skills. Proficient in tools like JIRA, Confluence, Visio, BPMN tools, and requirement management systems. Preferred Qualifications: Knowledge of TM Forum frameworks (eTOM, SID, Open APIs). Experience with OSS transformation programs (e.g., consolidation, cloud migration, automation). More ❯
understanding of network technologies: IP/MPLS, 5G/4G RAN, GPON, DOCSIS, VoIP, IMS and expertise in OSS domains: service assurance (NMS, performance, faultmanagement), fulfillment (activation, provisioning), and inventory management. Familiarity with SDN/NFV, cloud-native architectures (Kubernetes, microservices), and DevOps practices. Knowledge of TM More ❯
understanding of network technologies: IP/MPLS, 5G/4G RAN, GPON, DOCSIS, VoIP, IMS and expertise in OSS domains: service assurance (NMS, performance, faultmanagement), fulfillment (activation, provisioning), and inventory management. Familiarity with SDN/NFV, cloud-native architectures (Kubernetes, microservices), and DevOps practices. Knowledge of TM More ❯