2 of 2 Fault Management Jobs in the Thames Valley

days per week in the Reading office , ensuring strategic programs align with business goals and regulatory standards, and driving operational excellence in network performance, fault management, and customer experience. Key Responsibilities: Lead and deliver service assurance programs focused on network performance, fault management, and customer experience … functional teams, vendors, and stakeholders to deliver robust assurance solutions. Ensure service reliability and operational efficiency through best-in-class program governance. Oversee risk management and implement both Agile and Waterfall methodologies as appropriate. Skills, Experience, and Abilities Required: 15+ years' experience in the Telecom domain , with a strong ...

Milton Keynes (full-time in office) Must be SC Cleared, or willingness to undertake Multiple Opportunities What Youll Do Provide advanced technical support and fault management for customer environments Deliver technical projects and manage escalations Mentor 2nd Line analysts to enhance team capability Support service integration and design ...