Are you passionate about technology and automation? We are seeking a skilled FieldServiceEngineer to join a dynamic team at a leading robotics and automation solutions provider. This is an excellent opportunity for a driven professional looking to contribute to innovative and impactful projects across a global customer base. The Role: As a FieldServiceEngineer, you will besupporting day-to-day operations and ensuring the optimal performance of automation equipment. You will be involved in troubleshooting, maintaining, and calibrating advanced systems, making a key contribution to both internal and external project success. Key Responsibilities: Serve as the primary contact for diagnosing and handling customer issues with automation systems. … on root cause analysis and system component understanding. Maintain clear and concise records of customer communications and issue resolutions. Provide both remote and on-site support, ensuring adherence to service level agreements. Follow up with customers post-resolution to ensure satisfaction and sustained performance. Maintain and update the service knowledge base with relevant issue resolutions and customer feedback. More ❯
Daresbury, Borough of Halton, Cheshire, United Kingdom
Cressida Consulting
Are you passionate about technology and automation? We are seeking a skilled FieldServiceEngineer to join a dynamic team at a leading robotics and automation solutions provider. This is an excellent opportunity for a driven professional looking to contribute to innovative and impactful projects across a global customer base. The Role: As a FieldServiceEngineer, you will be supporting day-to-day operations and ensuring the optimal performance of automation equipment. You will be involved in troubleshooting, maintaining, and calibrating advanced systems, making a key contribution to both internal and external project success. Key Responsibilities: Serve as the primary contact for diagnosing and handling customer issues with automation … on root cause analysis and system component understanding. Maintain clear and concise records of customer communications and issue resolutions. Provide both remote and on-site support, ensuring adherence to service level agreements. Follow up with customers post-resolution to ensure satisfaction and sustained performance. Maintain and update the service knowledge base with relevant issue resolutions and customer feedback. More ❯
FieldServicesEngineer - Chester, North Wales & Surrounding Areas Chester-based (covering North Wales, East Wirral, and surrounding towns) Full-time - 37.5 hours/week £28,000-£30,000 + £3,500+ bonus Company vehicle + fuel card Training provided If you're good with PCs and laptops, like being out on the road, and enjoy solving … practical tech problems - this could be the ideal role for you. We're working with a respected IT services provider looking to bring on a FieldServicesEngineer to support clients across Chester , North Wales , East Wirral (e.g. Birkenhead), and surrounding areas. This is a hands-on, customer-facing role where hardware knowledge is key - especially More ❯