1 of 1 Field Service Engineer Jobs in Warrington

Are you passionate about technology and automation? We are seeking a skilled Field Service Engineer to join a dynamic team at a leading robotics and automation solutions provider. This is an excellent opportunity for a driven professional looking to contribute to innovative and impactful projects across a global customer base. The Role: As a Field Service Engineer, you will besupporting day-to-day operations and ensuring the optimal performance of automation equipment. You will be involved in troubleshooting, maintaining, and calibrating advanced systems, making a key contribution to both internal and external project success. Key Responsibilities: Serve as the primary contact for diagnosing and handling customer issues with automation systems. … on root cause analysis and system component understanding. Maintain clear and concise records of customer communications and issue resolutions. Provide both remote and on-site support, ensuring adherence to service level agreements. Follow up with customers post-resolution to ensure satisfaction and sustained performance. Maintain and update the service knowledge base with relevant issue resolutions and customer feedback. More ❯