Production Print Field Service Engineer
Middlesbrough, North Yorkshire, North East, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
Apogee Corporation**
To perform service visits for reported calls across our customer base within a designated region. The role focuses on maintaining and enhancing professional service operations, adapting to evolving manufacturer products and functionalities. Key Responsibilities: Respond to customer service requests for business equipment and production printers. Diagnose faults and perform effective repairs, including adjustments, cleaning, or part replacements. … schedule efficiently to maximise daily productivity. Keep customers informed of ongoing issues and parts requirements. Continuously develop customer handling skills and product knowledge. Build strong customer relationships through excellent service and support. Attend manufacturer and in-house training sessions. A typical working pattern is Monday to Friday, 08:30 to 17:30, with a one-hour lunch break. This More ❯
Employment Type: Permanent, Work From Home
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