Customer Support Engineer (Field Engineer)
Bristol, Gloucestershire, United Kingdom
Oxford Instruments
Join our team as a Customer Support Engineer (Field Engineer) in a permanent role based in the UK! In this exciting position, you will be responsible for installing and upgrading systems and software at customer locations, ensuring that OIPT equipment is fully operational and ready for … at customer sites. Perform preventative maintenance and breakdown visits at customer sites. Provide technical troubleshooting and liaison with customers. Assist Technical Helpdesk with Customer Support issues and provide manpower support when necessary. Work as an individual within a team of engineers exchanging information and experiences. Provide timely, concise … service reports to customers of work carried out. Liaise with technical Support and Systems Engineering on any potential or actual system problems. Report issues through the FRACAS reporting system. Liaise with the Sales and Upgrade Team to provide helpful background information. Ensure all work is carried out in accordance More ❯
Employment Type: Permanent
Salary: GBP Annual
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