2 of 2 Field Support Engineer Jobs in London

We’re on the lookout for a Field Support Engineer who loves variety, thrives in a client-facing environment and takes pride in delivering a first-class IT experience. You’ll be the go-to person on the ground for the company’s London-based clients, solving technical challenges, keeping IT operations running smoothly and ensuring users … engaged and challenged. What’s in It for You: Flexible working options – 4- or 5-day week. Travel expenses fully covered for client visits. Training and certification pathways to support your development. Clear career progression into advanced technical or project roles. Pension scheme and paid holiday allowance. What You’ll Be Doing: Deliver hands-on IT support across … macOS) User onboarding and leaver processes Stock, asset registers, and office devices Meeting room AV and printing equipment Keep communication flowing with clients while coordinating with the wider technical support team for escalations. Spot patterns, recurring issues, and opportunities to streamline IT environments. Represent the business as a reliable, professional, and approachable point of contact. Ensure client IT setups More ❯

If you thrive in a work-hard, play-hard environment and seek the guidance, training, and experience necessary to build a lucrative career, then welcome to THRIVE! Position Overview Field-based Technical Support Engineers work within our Site Services team, responsible for all 2nd-3rd level on-site customer support. This customer-facing role requires excellent communication skills … alongside technical expertise. Support is provided via on-site customer shift rotations or dispatched to customer sites as part of regional shift rotations at Thrive offices. Representatives are the face of the company, so professionalism, strong problem-solving skills, and quick learning of new technologies are essential. Responsibilities Handle diverse computing environments across various business clients Analyze and document … incident resolution Resolve incidents related to mail applications, Office 365, client/server connectivity, VIP workstation issues, remote access, and networked printers Qualifications 3+ years of on-site IT support experience in high-pressure environments, such as Trading Floors Excellent communication and customer service skills Ability to work independently and make strong technical and business judgments in mission-critical More ❯