2 Field Support Technician Jobs in the North of England

Job Title: Field Support Technician - (Leeds, £40,000) An excellent opportunity has arisen for a Field Support Technician to join a well-established IT company. The successful candidate will be based in Leeds and will be expected to travel to other sites across Yorkshire. … The primary purpose of the role is to provide technical support to the company's clients. This includes troubleshooting, resolving technical and software queries, and providing on-site training and support. The ideal candidate will have a strong technical background in IT. Responsibilities: Troubleshoot and resolve technical and software … queries Provide on-site training and support Install and configure software Ensure compliance with policies and procedures Monitor system performance Provide technical advice to customers Maintain accurate records of customer interactions Ensure customer satisfaction Skills & Experience Required: Strong technical background in IT Excellent communication and problem-solving skills Ability more »

I am partnered with a national commercial law firm who are seeking a skilled Senior IT Support Technician to provide invaluable 1st and 2nd line support to their team of legal professionals. This is a mix of remote working and coming into the office (Northwest England) when … required to deal with any IT issues. Role Responsibilities: Provide comprehensive 1st and 2nd line support to lawyers and staff, ensuring minimal downtime and maximum productivity. Monitor hardware and software upgrades, implementing changes seamlessly to optimize system performance. Liaise effectively with 3rd party IT providers to troubleshoot and resolve … hosted systems used in the legal profession, including the firm’s Case Management System, to maintain operational efficiency. Skills Requirements: Proven experience providing IT support in a professional environment, preferably within the legal sector. Strong knowledge of Microsoft 365 suite and other popular software products used in legal settings. more »