front-line service wherever possible • Collaborate with implementation consultants to help resolve system queries Customer Support Agent Skills & Experience Required • Experience working in a customer support environment • Experience supporting Finance Software • Excellent verbal and communication skills • Self-motivated with the ability to prioritise and meet deadlines • Demonstrates stability, reliability, continuity, flexibility and adaptability • Team player Interested? To be considered for More ❯
Finance Customer Success Agent - Accounting Software Support Are you a finance professional with a passion for customer service and problem-solving? This is a fantastic opportunity to join a growing software business as a Finance Customer Success Agent , supporting clients in getting the very best from their accounting platform. The Role: You'll be the first point of contact for … You'll also work closely with internal teams to escalate more complex queries and help shape product improvements. What We're Looking For: Minimum 3 years' experience in a finance role , with strong hands-on use of accounting software. Background in customer support or client-facing roles is highly desirable. Excellent communication, problem-solving and organisational skills. A proactive, collaborative … re fully confident in the role, there is potential to move to a hybrid arrangement . Why Apply? Be part of an ambitious, fast-growing SaaS company. Use your finance knowledge to make a real impact with clients. Ongoing training and career development opportunities. If you enjoy combining your finance expertise with customer success and thrive in a client-focused More ❯
Poole, Dorset, England, United Kingdom Hybrid / WFH Options
Hatched Recruitment UK
Technical Finance Support Specialist Location: Hybrid - must be able to travel to our Poole office at least twice a week Employment Type: Full-time Salary: Competitive + Equity + Benefits Awards: The Times Top Place to Work - 3 Years Running We're looking for a Technica l Customer Support Specialist with a strong finance or accounting background to join our … set up, and get the most out of the platform. This is a fantastic opportunity for someone who enjoys working with people, has hands-on experience with accounting or finance systems, and wants to grow their career in a fast-paced, innovative tech company. What you'll be doing: Be the first point of contact for customer queries (phone and … opportunities to improve our product and share insights with the team What we're looking for: Previous customer support or client-facing experience A background in accounting, bookkeeping, or finance administration (e.g. experience as an accounts assistant, finance officer, bookkeeper, or similar) Hands-on experience using accounting software Excellent written and verbal communication skills Ability to manage multiple queries and More ❯
Poole, England, United Kingdom Hybrid / WFH Options
Sanderson
Role: Finance Product Owner Salary: £46,000 + Benefits (16% pension, blue light card) Location: Remote first - Bournemouth HQ – 2 days per month on site Sanderson have partnered with a fantastic organisation looking to introduce product as a practice and are looking for a Product Owner to own their cloud-based finance system migration as they embark on a … year digital transformation. Experience Required: Experience as a Product Owner or Business Analyst, with experience of managing internal and external suppliers and vendors. Experience with Finance Technology or Platforms is essential Experience with ERP platforms Experience gathering requirements and translating into actionable roadmaps Experience of SaaS lifecycles, vendor relationships and subscription-based platforms. Knowledge of data integration and automation. Excellent More ❯