and external milestones tracked against the committed schedule. Responsibilities Ensure project schedule and budget are tracked and remain on target. Identify any deviations and take corrective action Provide regular financial and status reporting Prepare and maintain the profit and loss statement including cash flow Manage a project team, maybe within a programme Oversee the delivery of the project in conjunction More ❯
year. This role offers an exciting opportunity for a motivated professional to lead and oversee daily operations, ensuring efficiency, excellent customer service, and improving operational processes. Key Responsibilities Finance: Maintain and update the business forecasts, ensuring accurate financial planning. Provide reporting for our Senior Leadership Team, supporting strategic decision-making. Conduct P&L reviews, reporting monthly financial adjustments. Manage billing … operations, including issuing invoices, reviewing recurring revenue, and ensuring accuracy. Raise payments and conduct bank reconciliation. Support credit control processes, ensuring timely payment collection and financial stability. Issue customer statements and direct debit notifications, ensuring accurate billing communication. Oversee and optimise the finance suite systems and workflows. Operations: Lead the Business Services team, providing leadership, management, and accountability to ensure … operational efficiency, team development, and business success. Identify areas of improvement in operational processes and implement changes that enhance efficiency. Maintain and track key operational and financial metrics, presenting regular reports to senior leadership. Oversee office logistics, ensuring smooth daily operations of the business. Maintain and update company policies and procedures, ensuring compliance with industry regulations, health & safety, ISO More ❯
of interdependent activities, and adjusting project schedules to achieve overall completion deadline Analyze and document requirements by liaising with a range of people, including the sales team, product team, finance team, and customer support team, drawing together information needs across a distributed organization Establish and prepare project plans, risk management plans, project milestones, and deliverables in consultation with different stakeholders More ❯
excellent customer relationship skills are essential, along with strong attention to detail, administration, and communication skills. We seek someone experienced with ticketing/issue logging tools, and familiar with financial processes and systems. Proficiency in Microsoft tools such as Word, Excel, Visio, SharePoint, PowerPoint (advanced skills advantageous) is also required. #J-18808-Ljbffr More ❯
Poole, England, United Kingdom Hybrid / WFH Options
Lush Limited
Day off for weekday birthdays Holiday purchase scheme 50% discount on Lush products and spa treatments Cycle to work scheme Discounted rail and bus season tickets Employee assistance programme *Financial childcare support on return to work We’re 10% Employee Owned - all colleagues play a role in protecting our ethics, our independence, contributing ideas for the future and share in More ❯
internal departments to ensure efficient problem-solving Contribute to user documentation, knowledge sharing, and service improvements 🔧 What You’ll Bring Previous experience in a customer support environment (ideally within finance software) Excellent written and verbal communication skills Confidence when interacting with clients at various levels Strong time management and organisational skills A calm, professional approach under pressure Technical proficiency, especially More ❯
challenging and future-oriented You will be part of our ongoing implementation project to roll out our existing template to new countries. You collaborate with cross-functional teams (especially financial performance management, accounting) to gather and analyze business requirements and translate them into SAP S/4HANA solutions. You provide expertise in SAP Controlling (CO) to external and internal consultants … configure and customize SAP Controlling (CO) and Project Systems (PS) modules to meet requirements. You work closely with stakeholders (global and regional process owners) to ensure smooth implementation, operation, finance and reporting process harmonization, and user satisfaction. You align future reporting architectures with our Landscape Architect and BI Consultant. You provide ongoing support to the key user community. Your qualifications More ❯
Desktop Support Engineer - 5 days onsite - INSIDE IR35 We are working exclusively with one of the largest Financial Services companies in the world. We are looking for an experienced Desktop Support Engineer to join a team responsible for supporting the local office. Key requirement: high-quality customer service, alongside technical expertise. Expected Technical Experience: Microsoft Windows OS (Windows 10): working More ❯
Us We’re a fast-scaling, award-winning fintech startup headquartered in Poole, transforming the way small and medium businesses manage their accounting and bookkeeping. Our intuitive platform simplifies financial operations for business owners, bookkeepers, and accountants alike. With three consecutive years on The Times Top Places to Work list, our people-first culture fosters innovation, inclusion, and purpose-driven … We’re looking for a Senior Technical Customer Success Manager to lead the success of our strategic customer segments and act as a trusted advisor for clients navigating complex financial workflows. This is a high-impact role for a seasoned professional with deep experience in both customer success and finance/accounting technology. You’ll work cross-functionally with Product … Key Responsibilities Own strategic and high-value customer relationships , driving onboarding, product adoption, value realization, and renewals. Act as the senior technical and functional expert on our accounting and finance platform, particularly in relation to bookkeeping workflows, integrations, and compliance needs. Develop success strategies and frameworks to support customer segmentation, lifecycle management, and scalable growth. Collaborate closely with Product and More ❯