Customer Intelligence & AI Lead
- Location
- Portsmouth, England, United Kingdom
analytics, and intelligent automation. This role serves as the intelligence engine of the Revenue Management organization by transforming customer, product, commercial, operational, support, and financial data into actionable insights that drive revenue growth, improve customer retention, and accelerate business performance. The Director will develop a centralized Customer Intelligence Platform that … performance. The role will partner closely with Revenue Strategy & Analytics, Revenue Growth Programs, Renewal Operations & Commercial Optimization, Customer Success, Customer Support, Product, Sales, and Finance to identify opportunities and enable execution. The Mission is to build the organization's customer intelligence and AI capabilities by transforming customer data into predictive ...