Third Line Product Support Technician
New Milton, Hampshire, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
Appello
SIP-based communication systems Strong knowledge of Linux and Windows systems. Experience with FreeSwitch. Experience with AWS infrastructure and cloud services. Deep understanding of SIP, VoIP, VoLTE, STUN, and firewall bridging. Proficiency in Node.js application support and server diagnostics. Hands-on experience using tools for SIP analysis, such as Wireshark, SIP Traces, or packet analysers. Excellent problem-solving and communication … Information Technology, or a related field (or equivalent experience). Certifications such as Microsoft Certified: Azure Administrator, or equivalent. Desirable Familiarity with TCP/IP, DNS, DHCP, VLANs, and firewall rules affecting SIP communications. Advanced certifications like CCNP, Microsoft Certified: Azure Solutions Architect, or AWS equivalent. ITIL Foundation certification THE ROLE Key Responsibilities Advanced Technical Support Resolve complex hardware, software More ❯
Employment Type: Permanent
Salary: GBP 37,000 Annual
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