Technical Support Specialist
- Hiring Organisation
- SER Limited
- Location
- Crewe, Cheshire, United Kingdom
- Employment Type
- Permanent
- Salary
- £29000 - £32000/annum
hosted VoIP and cloud PBX platforms. Troubleshoot issues including: Call quality, latency, jitter and packet loss. SIP registration and call routing. Handset provisioning and firmware updates. Voicemail, auto attendants, hunt groups and call queues. Diagnose network-related issues including LAN, WAN, firewall, QoS and VLANs that impact voice services. Escalate ...