QA Team Lead
Brighton, East Sussex, England, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
Cactus Search
and regulatory compliance. Carry out real-time and retrospective quality assessments. Use data to identify improvement opportunities and produce clear, actionable reports. Facilitate stakeholder feedback sessions and team focus groups. Collaborate with cross-functional teams to implement improvements across the customer journey. Utilise speech analytics tools to uncover performance insights and inform business decisions. Manage workload effectively, ensuring More ❯
Employment Type: Full-Time
Salary: £30,000 - £35,000 per annum
Posted: